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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 696 Showing 13,901-13,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed 3 mounts. Nice job and inexpensive with their membership. The membership is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected all of my devices. They were very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient and helpful. Also helped me sign up for apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got it done. Friendly and professional. The key was communicating what I wanted. The executed the task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time having a TV mounted over the fireplace. Was a little hesitant as I thought it would be too high. I am enjoying having the extra room in the living room . The placement works well with my furniture placement. The installer arrived as scheduled and had the job completed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS SERVICE IS INCOMPLETE:NEED TO RUN CABLE.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    01/11/2020 THIS SERVICE IS INCOMPLETE:NEED TO COME BACK TO RUN A CABLE. TALKED TO AGENT RONIER. SAMSUNG 55" IS NOT INSTALL. BEST BUY CAME THURSDAY,JANUARY 09,2020 AFTER 5:00 P.M. AND LEFT WITHOUT INSTALLING 55" T.V. I HAVE CONTACTED BEST BUY AND WHAT THEY DID WAS GIVING ME AN APPOINTMENT FOR THURSDAY,JANUARY 16 ,2020 FROM 7:00A.M.- 1:00 P.M.I TALKED TO SAM AT 800-433-5778. I HAVE BEEN A GOOD CLIENT OF BEST BUY FOR MANY YEARS AND I WAS ALWAYS TREATED WELL.ORDER BBYO1-805684352732.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful, knowledgeable and connected all my devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a smooth and professional job mounting the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geeks hang the TV, I had the mount and wiring done and ready, they were professional, courteous, in and out in thirty minutes. Pricey? maybe, but worth it, oversize and to much for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done! Came, installed in minutes and provided assistance if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark and assistant Percy installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark Gautier called in advance of arrival. He and his assistant Percy assessed the situation and made recommendations how to proceed. Mark kept my wife and I informed as they were moving forward and explained the use of the TV and accessories once completed. A pleasure to work with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great installers and technicians, not knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to request Best Buy’s mounting service for my 85” TV and the guys were very professional about the install. Except they did not know how to care and clean my 2022 Frame TV screen which is special and because of their directions my screen was further damaged! I want to give them 5 stars but after my $4500 TV looks like a $100 TV I feel terrible about following their suggestions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy and their geek squad. They hung my tv without any problems. I love the way they look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, precise instructions. Was easy for a lay person and went up in about 15 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted and connected my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. They were quick, professional and mounted the tv and set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jerry was great! Answered all my questions. Left NO MESS and was efficient and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos sound bar installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cyrus did an excellent job mounting my Sonos sound bar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was fast and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted my TV and setup sound an streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Home Theater Agents did a great job installing my Samsung QLED TV with this mount and it works great!

    I would recommend this to a friend