Customer Ratings & Reviews

The team that arrived to do set up were professional, knowledgeable, very conscientious and took the initiative to ensure that it was done exactly the way we wanted.

The installers were on time, polite, installed the mount quickly, cleaned up after themselves and even showed me how to use the remote, tv and my phone for the TV.

The service was a dream come true! I would never have attempted to mount the TV on my own. The tech took his time, consulted on placement, showed me how the mount works, made sure I was comfortable using the TV and even connected my soundbar. The service was totally worth the setup fee!

The tv mounting was well done with the professional squad of 2 people. Problem is that by the time tv installed, too late to return or for any recourse. Left protective tape on edges so tv protected for handling during installation. After installation, removed films and have 2 dents with color stripped and shiny metal showing in the front of the tv. Best Buy would not exchange or offer any recourse despite getting Best Buy protection and total tech? Called both Best Buy and store and both said outside of return window and not much more they can do.

Delivery timing was perfect from different Best Buy directions. Geek Squad Max called April 30 to deliver and set up. While still on the phone, FedEx delivered my Best Buy Sony UBP X800M2 4K Blu-ray player. Other Best Buy purchases were Rocketfish full motion wall mount, Terk 4k to 8K flat antenna, and the Sony Bravia XR 55 X90J 4k Blu-ray TV, with TV sign in, internet connection, and more. It was quite an adventure to watch both Max and Rocky setting it all up. Go Best Buy Geek "Greek gods" Squad! Thankful also that my landlord gave me written approval to wall mount the Sony.

The two techs Dan and Chris were the BEST!!! They were very professional, polite, quick and very knowledgeable about product, installation, Best Buy programs, technology, computers etc. They hung my television and cleaned up and disposed of unwanted boxes. I just recently moved into my house and am still getting organized. I will definitely request them to come back to hang my other televisions when ready.

Excellent service! My Best Buy Geek Squad technician arrived promptly and on time. All COVID-19 precautions were taken. He even assisted me in determining the correct position, height and angle of the screen he was mounting to the wall. My tech, Red, was incredibly knowledgeable, humble and friendly. He completed the task at hand in under an hour! He even hooked up EVERY box and dongle to my TV, set up the TV and gave me a tutorial on how to use it and the remote! Incredible service provided. Highly recommended!

Sure, setting up a tv is easy. Well, they can be too heavy and awkward for one person. We decided we'd let the Geek Squad do all the heavy and detail work. No sweat on my part. They showed up on time. Asked the location and we showed them the living room. We had an existing tv (to be taken away) and soundbar. They put up the new wall mount for the tv, the tv, the sound bar (we couldn't let them do rear speakers as other construction going on), and set it up on the home network. Quick, clean, polite, and answering all our questions. Showed us the basics for this tv and soundbar. Absolutely would recommend them!

The agent mounted my 65 inch TV in a custom area flawlessly. He got it on the first try and came out great. He was very knowledgeable and easy to talk to. My experience was great!

Fast installation, friendly & knowledgeable team. I’m super satisfied.

The agents were quick, wore booties, and even took the box when they left. Installed tv on table top with mount that i provided. The tv was a 77 inch so it was very useful.

The geek squad delivered the TV mounted on the wall hooked up and it works Love the picture that how clear it is very happy

I recently hired Geek Squad to install a television on a wall in my apartment, and I couldn't be more pleased with the service I received. From the initial inquiry to the completion of the job, the entire process was a breeze. The technicians arrived promptly, were courteous and professional, and completed the installation efficiently and with great attention to detail.

The agents that came out were very nice and did it so fast and efficiently definitely would recommend the service. It also wasn’t one of those awkward we have random people we don’t know mounting our TV moments they were very talkative and nice.

I think this is the best value for installation going. Friendly and knowledgeable techs, and great service.

Everything was great, except I need to call them back & have them lower my TV more, because of my disabilities it pains me to have to look up, I need the tv to be eye level. Other that that the two gentlemen that came were extremely knowledgeable & quick,I mean quick... ☺️ Thanks Geek Squad. Please be expecting a call from me. ☺️

Great picture and insulation was professional. Installers was on time and knew how to do their job. Television has a great pic.

Just awesome The two guys that came to mount the TVs were super professional, super helpful, followed every COVID guideline, and were superior workers. I’ve never used geek squad before but had 3 TVs to mount so I bought the 1 year membership to make the TV mounting a bit cheaper. Their work is 2nd to none. They showed me aspects of the TVs, how to work them, & even told me to get a different sound system (Sonos over Bose {which I did and am super happy}). I will be getting more TVs mounted & have a few other services done! These guys ARE AWESOME!

Geek squad is the best love the professionalism and the knowledgeable they provide a long with the services

The guys were extremely nice & so informative. They mounted my tv perfectly! & showed me the features of my new TV.