Customer Ratings & Reviews

I needed a tv mount installed in my bedroom for my 55" tv. I was so happy with how they did with our 85" tv and wall mount, it was a no brainer to come back to Best Buy. I was pleasantly surprised to get the same team for this job. Everything went smoothly, just like the first time. The team was very professional and got the job done promptly and neatly. I highly recommend them.

Excellent and professional technical service. The technicians were personable and displayed excellent customer service. My tv looks do great mounted on the wall! Just Super!!

Unbelievable service! Extremely professional and beyond my expectations. Notified us the day before of the time window and then an hour before they arrived. They completed the job quickly and we’ll below the expected estimate time. They wore their masks the entire time and cleaned up after install into stucco and above fireplace. I was also blown away by the level of professionalism and respect, which i find very hard to find these days. I will never look anywhere else again and will use geek squad without hesitation, as they were worth every penny spent. Seriously, don’t think twice and to with them.

The mounting of our new Samsung OLED television was quick and easy. n The two-man crew easily lifted our new tv and placed it onto the shelf above our fireplace. Having a Samsung phone made for a seamless connection and transfer of streaming channels. The Geek Squad members were friendly and helpful, and gave me advice on what strength surge protector would be best for my unit.

Whoever installed this did a stellar job! Not only that but he was professional and very nice. 10/10

Nothing but amazing. A couple months prior, I bought a 75 inch tv along with a mount, but unfortunately the mount came later than Geek Squad. Luckily they already had one with them and of course, I purchased that as well. Like I mentioned earlier, the original mount I bought came after Geek Squad installed my 75 inch. So I decided to keep the original mount for my bedroom tv. I’ll admit before they left, John did notice a loose screw, which had me nervous for a moment, but he tightened it before leaving. Also, he took the time to explain to me how to use the mount that was used. That would make it two times Geek Squad has done an in home theater service for me and I love both the outcomes! John, thank you for helping my vision come to life in my home! It’s moments like these when a person should have cash on them to tip. I love both of my mounted TV’s!

the two agents Rogelio and Peter did an amazing job they exceeded in all areas from start to finish they made the entire process to easy for me from the communication to the install itself was done so quickly and efficiently. When I purchase through best buy I hope to get these two again they are the type of technicians that make the total tech membership plan totally worth every penny .

Had an awesome experience with the Geek Squad. Their install was perfect. They took the time to insure I was happy with the placement, that I knew how everything worked and cleaned up completely before they left.

[Employee of bestbuy] GS did a great job! Mounted my 65 oled and installed in wall power kit. Clean install!

The geek squad was awesome. They were very knowledgeable and professional. The installation was quick and they also hooked everything up to my AVR and fine tuned it. A+ for the Geek Squad

The crew was very good and set up my tv and all my channels. Very knowledgeable and friendly. Jesus and Parker.

The guys removed an 18 year old plasma tv. Removed the old wall bracket. Removed many component wires from the wall. Installed the new movable wall bracket. Put the HDMI wires back into the wall. Hooked up and paired a DVD player, Roku, Firestick, and cable box. Left an optical sound cord to be hooked up to my Bose Lifestyle 38, which I haven’t been able to accomplish yet. The area was spotless when they left. They forgot their vacuum, which we were able to get back to them the next day. Happy so far.

The agents mounted my TV quickly, efficiently, and were professional and polite. We had a great experience. We decided to buy a microwave from Best Buy and have geek squad install that as well.

Installation was top notch and came out perfect. Time was taken to avoid messes. Attention to detail was key as installer took extra steps to make certain install went smoothly. Couldn’t be happier with results.

Bobby and Cody was on time. They completed the work in a timely manner and they also gave me suggestions for the other rooms on how to mount the TVs. They were so friendly and very professional.

Fast installation, friendly & knowledgeable team. I’m super satisfied.

They were great except they didn't hide my wires because i dont know if they would of had to cut my wall out or what but i said it was ok. So in the description dont pay attention to that unless you have it cut out already. But they were fast professional and knew exactly what they were doing.

Total professional job. They arrived on time. Came inside to see where I wanted the tv mounted. They got their tools and went to work. They hung the tv as close as they could to where I wanted it hung. With an 82” tv they insist on mounting it on 2 studs inside the wall. Anything short of that they can’t mount it. And they can’t hide the wires inside the wall do to fire code regulations. However they do dress the wire connections nice and neat so they aren’t Flailing around all over the place. I’m going to order wire wrap from Amazon to cover the exposed wiring. All and all the geek squad did an outstanding job on this project. They were as accommodating as they could be. Very nice and friendly geeks!

The two techs Dan and Chris were the BEST!!! They were very professional, polite, quick and very knowledgeable about product, installation, Best Buy programs, technology, computers etc. They hung my television and cleaned up and disposed of unwanted boxes. I just recently moved into my house and am still getting organized. I will definitely request them to come back to hang my other televisions when ready.

The geek squad team was superb in delivering, communicating and mounting television in records time. Wasted no time in providing best customer experience! Thank you! Definitely recommend these services!