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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 709 Showing 14,161-14,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad continues to provide great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents mounted my new TV professionally and quickly. They showed me how to navigate the remote and gave advice on streaming. They were so nice and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job on the installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and great customer service. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The agents came to my home to install 3 tv's. They were professional and did a super job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with install; everything working fine. Just wasn’t expecting to pay an additional 360.00 for “extra” services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt - professional - polite and complete set up in a very short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strange during pandemic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing. Very neat and practiced social distancing and mouth covers and gloves during process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professionals mounting my tv. The guys were very knowledgeable of what they where doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were polite and efficient. They had good product knowledge and succeeded beautifully getting the whole system working together well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up on time, was very professional, & capable of solving my long & narrow living room tv placement problem. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my wall mount quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my wall mount quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service rep was professional and quick to get the installation complete late.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great, got me hooked up twice but found out there was a problem with the TV's themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient and very professional and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite quickly done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Came at date said and were very professional. Also cleaned up after the installation and very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hung and hooked up my tv to my sound bar. Center perfect on wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation, professional and courteous service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV installation and explanation of operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from Best Buy mounted my new TV, connected all devices and fully explained how to use the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable staff, I highly recommend the Geek Squad for this service, great price, efficient service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat mount and very durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sits flat and looks sharp. Ours holds a 43 inch Samsung and it could hold a 60 inch easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad handled the job like a BOSS. 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If 10 stars was an option they would have earned them. The guys that did my tv install were incredible. To say they went above and beyond wouldn’t even cover it. They made sure my tv and sound bar were installed perfectly, and I couldn’t be happier.

    I would recommend this to a friend