Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 38,694 reviews
  • Rated 5 out of 5 stars

    Fast and efficient service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good work from the Best Buy team. I loved the timely and efficient service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my equipment fast!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were knowledgeable and fast. Im glad I had them complete the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed 70 in tv super fast and on ti

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast setup and mounting was even faster for my 70 in lg thanks guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad efficiently mounting TVs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I was very satisfied with the installation of my TVs. I had the same agent come a second time and both times, their work was great. Very professional agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agentswere professional and explained everything as they were doing things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rockstars!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BB crew did an outstanding job installing the tv bracket and mounting my new 77 inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad associates were awesome! They were on time, professional, courteous & got the job done ! My new Samsung tv looks great on the wall ... Shout out to Blair & Sebastian

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Class

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men were great very knowledgeable and super friendly. Job was done first class had two TVs done cleanup and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job! Thank you!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Level and centered. Fast friendly clean and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job hangin the tv in my living room, very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Did the job, cleaned up and was on his way. No complaints and will get install again from Best Buy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nothing Special

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had done this myself. It wasn't worth the money. $346 for two Tv's a sound bar and a year of total tech. I had higher expectations. They install your mount and hang your TV on the mount. They hung a sound bar from the TV. Mounting of rear speakers is not included so if you want that make sure to ask and pay extra for it. Mounts were installed properly and everything worked. My TV screen was scratched up pretty badly. Since I did not buy the TV new they said it was already that way. I disagreed and they didn't even try to clean it. Just not worth the cost. Nothing Special about having this done professionally. Do it yourself.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking the time to share more about your Premium TV Mounting experience. It can definitely be frustrating if a service didn’t go in the way planned. Please do feel free to contact Geek Squad at (800) GEEKSQUAD or (800) 237-8289 to speak to one of our agents standing by to address questions and concerns about the services you received from in-home agents and any options that may currently be available. For example, if you are unhappy with the TV received and it sounds like this was an open-box purchase, perhaps you may want to pursue an exchange for a similar TV. Full details of our Return & Exchange Promise to see about qualification can be found by following this link: www.bestbuy.com/return.

  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while because the technicians were very careful about where to place the Samsung FRAME on the wall. Very professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and soundbar mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional,efficient,timely and courteous service by the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomeness!!! Setup guys were very friendly! Fast and cleaned up very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET GEEKED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable, professional, and efficient. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek guys did an outstanding job, they completed the tv installation very quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks beautiful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used a mount also purchased at Best Buy. Super happy. Volume isn’t too high but I’m okay with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed my TV quick and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came out on time. Did amazing job. looks incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest install and setup ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest way to get a system installed in your home. Very professional and respectful of my home

    I would recommend this to a friend