Customer Ratings & Reviews

The installer that showed up to mount a heavy duty TV and wall mount were exceptional and very professional.

Guys were pros everywhere this was a difficult install they handled it very well.Thanks Best Buy for employing great people.

The Best Buy Tech/GeekSquade was very efficient, o time, patience, professional, explained and answered questions effectively as well as installed the tv mount quick and cleaned up after his installation. Highly Satisfied will service, plan to use again, sorry the free service will be discontinued.

Installed the bracket and tv , very knowledgeable and helpful showing us how everything works.

Purchased a mount from Best Buy and wanted a professional to do it as I did not want to damage my TV. Scheduling of service was very easy even with pandemic. On day of installation, staff would let me know when they would make the appointment. The installation was very quick and done very well. I have use them to install several items in my home. Would highly recommend. Very knowledgeable and fast. They took away all the rubbish from the install.

Very professional and explained to me everything I wanted to know definitely recommended to everyone

Installation was preformed in a professional matter.

Agent mounted tv and connected all devices. Excellent service

Jonathon installed the new TV and everything connected to it. He answered all questions, and did a good job.

Excellent workmanship and overall knowledge. Answered all questions and explained every step Very satisfied

Very knowledgeable, excellent service, polite, and overall respectful and excellent installation

they are doing very good. i do enjoy the service. i do recommend

Strong tv mount good price I installed it without any problems

Technicians arrived within scheduled time; they were polite; TV was mounted at the height I specified; they did not leave a mess; and it appeared that they did an excellent job. However, recently when I went to add a device to the TV, I had to pull the TV out from the wall to plug in the device, at that point, I realized that out of the four bolts that were used to mount the wall mount that only three were installed. I noticed this because one corner of the mount was not flush to the wall. After feature investigation, I could tell that the whole they drilled was misaligned so they did not screw in the bolt. Also, I asked them to put the bolts in the slot on the mount that allow you to slide it from right to left they did not do that. Next time, I will be sure to inspect any mounting before they actually put the TV on it.

Installed & set up 65" TV and moved tv to bedroom and set it up.

GOOD RECEPTION. EAST TO PROGRAM AND DOWNLOAD AND OPERATE

Love my new TV. Zach was great in setting it up for me. Very nice guy.

I’m very Happy with the installation both Items wall mount and TV they did a wonderful job.

the agents did a great job, i really am pleased with the outcome

The agents did an excellent job mounting my tv and making sure everything was connected.