Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38681 reviews
(38,681 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 3 out of 5 stars
Too high priced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tv is a great size, good quality but you can get the same with a lower priced tv. still learning to maneuver well but most of the features are things you’d rather check on your phone. i understand the price is for its features but they’re not touched. I use my tv just for streaming and watching. if you’d like to check the weather, get sports news apps and other stuff you can do on your phone but would like on a big screen then this might be it for you. I’ve also only had one real glitch on the screen as far as picture wise, shown in attached picture. and sometimes if you don’t exit out an app before turning off the tv, it give you a playback error when you turn it back on. problwm fixed by holding or double clicking “home” button and click down to close app when task manager pops up.
This review is from Basic TV Mounting - 56" and Larger
No, I would not recommend this to a friendRated 5 out of 5 stars
Make it easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know I could have done the install myself and maybe in 3 or 4 days would have been watching some tube.....Geek Squad came and I watched Hockey that night.....guys you rock.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV amount Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad made a prompt delivery and performed flawlessly. I always have the Geek Squad hang my TV’s for assurance and great quality. Satisfied as always.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv,good job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Experienced group of guys done a great job mounting my 85” Sony tv..
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Mr Ray
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs did a awesome job mounting the tv bracket and mounting my new Samsung 65” Oled tv
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quality Geek squad is the way to go!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Talking about excellent services. The gentleman arrived on time and did a great job and removed all trash.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On the phone step by step i recieved help with the set up
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have some extra support. The geek squad always has my back
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Sounds bar and tv install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy that installed my tv and my sounds bar did a really good job he know what he is doing
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad efficiently mounting TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, I was very satisfied with the installation of my TVs. I had the same agent come a second time and both times, their work was great. Very professional agents.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took a while because the technicians were very careful about where to place the Samsung FRAME on the wall. Very professionally done.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rocks With Support!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Geek Squad! Great customer service support ever!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Satisfied Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this service. Ormano and his partner did a great job mounting my 65 inch OLED. Will def use this service again.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great and trouble free install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were so helpful and nice. Highly recommend.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My geek squad associates were awesome! They were on time, professional, courteous & got the job done ! My new Samsung tv looks great on the wall ... Shout out to Blair & Sebastian
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was fast and easy install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was absolutely incredible!! Very nice and knowledgeable.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
They set up my TVs so fast.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that set up my TVs were amazing. They were so kind and very helpful.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Strongly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They had great communication & showed up on time. Worked quickly & took all the packaging with them!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were fast and did a great job of biew angle and height of the 86 inch tv
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 2 out of 5 stars
Nothing Special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had done this myself. It wasn't worth the money. $346 for two Tv's a sound bar and a year of total tech. I had higher expectations. They install your mount and hang your TV on the mount. They hung a sound bar from the TV. Mounting of rear speakers is not included so if you want that make sure to ask and pay extra for it. Mounts were installed properly and everything worked. My TV screen was scratched up pretty badly. Since I did not buy the TV new they said it was already that way. I disagreed and they didn't even try to clean it. Just not worth the cost. Nothing Special about having this done professionally. Do it yourself.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking the time to share more about your Premium TV Mounting experience. It can definitely be frustrating if a service didn’t go in the way planned. Please do feel free to contact Geek Squad at (800) GEEKSQUAD or (800) 237-8289 to speak to one of our agents standing by to address questions and concerns about the services you received from in-home agents and any options that may currently be available. For example, if you are unhappy with the TV received and it sounds like this was an open-box purchase, perhaps you may want to pursue an exchange for a similar TV. Full details of our Return & Exchange Promise to see about qualification can be found by following this link: www.bestbuy.com/return.
