Customer Ratings & Reviews

Geek squad was absolutely incredible!! Very nice and knowledgeable.

The tv installation and set up were good, even awesome.

Talking about excellent services. The gentleman arrived on time and did a great job and removed all trash.

Excellent work done with excellent customer service…

The installers were very nice. My mount was incorrect and they had one to sell me. The only problem I have is I see its 80 dollars less than what I paid.

TV mounted and secured to the wall well. However they did not center the TV on the wall. Wife came home and pointed it out and I looked and the installer had marked the wall correctly he just didn't mount according to his marks.

Geek Squad was awesome they put this TV up 123 I was in shock they did an excellent job and was super friendly is super friendly cleans up everything's spotless

We usually hire a handyman to get all of her work done around the house when we purchased the TV Best Buy. They offered the service and they said that we would get service from the geek squad. It sounded good so we decided to go for it. However, the service we received was not what they advertised. The workers I came to the house were rude. Did not wear a uniform and were definitely not Best Buy employees. They didn’t finish the work on time on the first day so they came back a couple days later the TV that they installed are not properly installed. One of them is tilted and the other one was meant to be flushed against the wall and it is not. The third, we did not let them finish because they made a hole in the drywall . It was an overall terrible experience. This would be our last time installation from Best Buy.

The guys that set up my TVs were amazing. They were so kind and very helpful.

The geek squad agents service was exemplary. They were very professional, detailed and knowledgeable. They mounted my 75" Sony Smart TV just right with no errors.

Yes very professional very great service vey polite

They were fast and did a great job of biew angle and height of the 86 inch tv

The Geek Squad made a prompt delivery and performed flawlessly. I always have the Geek Squad hang my TV’s for assurance and great quality. Satisfied as always.

It took a while because the technicians were very careful about where to place the Samsung FRAME on the wall. Very professionally done.

They had great communication & showed up on time. Worked quickly & took all the packaging with them!

I know I could have done the install myself and maybe in 3 or 4 days would have been watching some tube.....Geek Squad came and I watched Hockey that night.....guys you rock.

Very happy with this service. Ormano and his partner did a great job mounting my 65 inch OLED. Will def use this service again.

Very satisfied. Was careful and asked before making any decision. He was nice and respectful.

tv is a great size, good quality but you can get the same with a lower priced tv. still learning to maneuver well but most of the features are things you’d rather check on your phone. i understand the price is for its features but they’re not touched. I use my tv just for streaming and watching. if you’d like to check the weather, get sports news apps and other stuff you can do on your phone but would like on a big screen then this might be it for you. I’ve also only had one real glitch on the screen as far as picture wise, shown in attached picture. and sometimes if you don’t exit out an app before turning off the tv, it give you a playback error when you turn it back on. problwm fixed by holding or double clicking “home” button and click down to close app when task manager pops up.

Yes, I was very satisfied with the installation of my TVs. I had the same agent come a second time and both times, their work was great. Very professional agents.