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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 721 Showing 14,401-14,420 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Experience. Smooth and easy process. Fast Installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that came to my house to install my TV were on time, kind, and courteous. They did an amazing job on the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my TV and bundles all the cords together and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Ryan from Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a second review due to having a different experience with another Geek Squad Technician. This technician which I believe his name was Ryan (I remember because it’s also my son and husbands name) was the BEST! He did an amazing job at uninstalling the defective tv and installing a brand new tv! He moved quickly and I was at ease with my purchase! Thanks to him he made this such a better experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG CX series install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and efficient. Employees were courteous and took time to explain the new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with how quickly and impressively they mounted the TV! So so grateful for their hard work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted, tested and was square/level on the wall, perfect installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very professional and job was done fast and effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar 9 Mounting Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a very nice job mounting the 85" Sony TV on our wall. The wall mount didn't have a way to mount the Sony Soundbar 9. They had to lay it down on top of a piece of furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Works perfectly. Easy and simple to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by tech. Very efficient and friendly. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was quick and they were eager to help me understand how to much my TV. Very informative, Highly recommend using this service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV securely. However, the exact place on the wall was marked off for them and I duscussed with them about centering it on the wall. Despite the discussion and tape markings on the wall, they still had it off centered. They gave an excuse about the wall studs, but the bracket had screw holes that were designed to be able to shift.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional, timely and respectful. Great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good and professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was part of the tech annual membership. Very good and thorough installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with GEEK SQUAD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rocks! There’s really nothing more to say! Professional, kind and courteous and respectful of our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Job By The GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6th time I've used GS in the last 4 years: 4 for installs in different places and twice for failing hard disk on a computer. This one was particularly good: an SSD disk that the GS installed just about a year ago was failing. Still a few days from warranty expiration, the GS replaced the SSD at no cost and, because of a price reduction on the same SSD, I got a $21 store credit back. Another great job by the GS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent replaced my tv and connected it to all that was necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job in every way...very patient, thorough and professional...and didn’t leave until the job is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, very good work, cleaned up, explained everything. Happy!

    I would recommend this to a friend