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Customer reviews

Rating 4.6 out of 5 stars with 38646 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 38,646 reviews
  • Rated 5 out of 5 stars

    Patio TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that arrived did a fantastic job they left the area just as clean as when they arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD HIT A HOMERUN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did any excellent job putting out up our tv. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The install and setup were done very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total techs are the best. Very clean and professional. They were full of knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent is awesome… easy to work with and listen to my request.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how best buy àlway provide good workers to make sure everything is smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad associates were awesome! They were on time, professional, courteous & got the job done ! My new Samsung tv looks great on the wall ... Shout out to Blair & Sebastian

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV had a great experience with the guys who came and help me put it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was great no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and install was fast and looks so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're ok I had surgery 3 months ago but if You can probably do it yourself and save some money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was Top Tier Amazingly Neat and Respectful of My living Space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 65in tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers called ahead of time and kept great communication. They were friendly and professional. It took them no time to install my tv. I am glad that I choose the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, clean and courteous

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed the TV BRACKET were great! Very careful and helped with Mounting the large TV on the bracket. I was very impressed and definitely will be using them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a great and fast job of hanging tv and installing in wall power kit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed my TV and I am grateful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my 65 inch TV in no time at all. They were very caring and professional.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nothing Special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had done this myself. It wasn't worth the money. $346 for two Tv's a sound bar and a year of total tech. I had higher expectations. They install your mount and hang your TV on the mount. They hung a sound bar from the TV. Mounting of rear speakers is not included so if you want that make sure to ask and pay extra for it. Mounts were installed properly and everything worked. My TV screen was scratched up pretty badly. Since I did not buy the TV new they said it was already that way. I disagreed and they didn't even try to clean it. Just not worth the cost. Nothing Special about having this done professionally. Do it yourself.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking the time to share more about your Premium TV Mounting experience. It can definitely be frustrating if a service didn’t go in the way planned. Please do feel free to contact Geek Squad at (800) GEEKSQUAD or (800) 237-8289 to speak to one of our agents standing by to address questions and concerns about the services you received from in-home agents and any options that may currently be available. For example, if you are unhappy with the TV received and it sounds like this was an open-box purchase, perhaps you may want to pursue an exchange for a similar TV. Full details of our Return & Exchange Promise to see about qualification can be found by following this link: www.bestbuy.com/return.

  • Rated 4 out of 5 stars

    75” TV mounted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV but said I couldn’t use the mount I had and required me to purchase a very expensive one from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my Samsung 83" inch tv with easy and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, easy fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service definitely recommend to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast professional helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and installed quickly and it looks great. The gave me a tutorial on the tv’s features and made sure I had any questions answered before they left.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not their best work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an unfortunate experience with Best Buy. It took three appointments, one of which the Best Buy personnel did not even show up or call. Very disappointed in the quality of work from the geek squad.

    No, I would not recommend this to a friend