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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 732 Showing 14,621-14,640 of 38,693 reviews
  • Rated 5 out of 5 stars

    GREAT INSTALLATION SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE, WELL DONE AND COURTEOUSLY DELIVERED AND INSTALLED!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came from geek squad were really helpful and informative! They mounted the tv quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install mounting brackets and 65 in tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful job. polite, professional, knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend to all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much thanks to the installers as the original mount that we purchased did not support the spacing between our studs but they had a secondary mount from SANUS that was installed and held beautifully. Would recommend this to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with installation though need for repeat visit. Installers being proactive in solving problems we are having with the tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, Friendly, & Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have benefited from the Geek Squad on several occasions and every time they’ve come through in a timely fashion. Each time I/we were excited and eager for their help. And each time it was better than we hoped and more all inclusive. Each tech eagerly shared their knowledge and got us up to speed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting the TV to the wall was done with ease by the professionals of the Geek Squad. They did great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the mount and TV. Very friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up with the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted our tv so quickly and we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 TV Installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad representatives did an excellent job installing 2 Samsung 65” and related Sonos surround sound systems. They represented themselves & Best Buy at a high level. Very qualified & knowledgeable. Effective & efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marco is amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco did an incredible job installing. He is professional, polite, and very respectful of his customer and their home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it and connected components. It took 2 months to get everything working and I think that is unreasonable. The geeks know what they are doing and worked hard to get everything working. One thing has ruined the job hfor me. The cables in back of the TV are a mess, some cables still have the blue tape on them. It is an eyesore and it will be difficult for me to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a tv to be mounted and Bestbuy came and showed me where it was going to be placed and was up in a flash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of currently owned tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew from The Geek Squad did a great job installing my current tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent and courteous in the entire installation. Very fast and efficient and set up all programs and connections for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice person did job good he get a 10 from me was on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried that it was a 3rd party installer but they did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bracket works great and the install was perfect. It looks very good and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job they were quick and efficient and made everything worked to perfection. I would definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad never fails!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out amd mounted this. They were great and It’s perfect for what we needed.

    I would recommend this to a friend