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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 757 Showing 15,121-15,140 of 38,693 reviews
  • Rated 5 out of 5 stars

    Momma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After all the issues. Tv was mounted. They were very professional and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    kumar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service, was able to mount the tv and setup sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad and start my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on my wall very good installation no issues 10 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Wall mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous and knowledgeable. Took time to explain what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV perfectly & skillfully. Listened to where I wanted it placed, and completed the task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, knowledgeable and made the install seamless! Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who set up my television took great measures not to damage my home and property. He explained the pros and cons to my mounting options. He wore shoe covers and ensured the collegues he asked to assist also wore shoe covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV and very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very professional and helpful answering questions for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job installing. Great location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting our 85" Sony ( which we Love!) however I was walking the dog when they did it. When I came back, my husband had them mount it higher than I would have liked. They returned the next week and mounted it where it was eye level. They did a Great Job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, knowledgeable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was excellent, polite and knowledgeable....They did an excellent job!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TV installation & followup service at the store.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tv with a Sanus tv mount installed onto our fireplace hearth. I also had a Rocketfish universal soundbar mount installed. I mentioned that I would like to get a soundbar at a later date. Techs suggested the Sonos Beam 2 might be a good choice. While mounting the tv one of the techs broke off part of the fireplace hearth. (accidents do happen- and I had the fireplace fixed, I was given their insurance claim information) Later I purchased the Sonos Beam 2 soundbar at Best Buy. This soundbar has a mounting configuration width of 6 inches, the minimum width for the Rocketfish universal soundbar mount is 6.6 inches. I went back to Best Buy to return the Rocketfish universal soundbar mount and purchase the Sanus soundbar mount for the Sonos Beam 2. I asked for assistance. I showed all my receipts and they said I wasn't charged the Rocketfish soundbar mount installation. The supervisor was not timely in resolving the issue and I found rude. I am paying again for removing the Rocketfish universal mount, installing the Sanus soundbar mount and connecting the Sonos Beam 2 soundbar. I think there should be better communication with the techs and the management as far as the which soundbar mounts work with which soundbar ( at the store the supervisor said the rocketfish mount will work with the Sonos Beam 2, "but it will hang".) The techs installed the tv and mount well, (still better communication is Needed) , but a supervisor's rudeness is not.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were the best and deserve a gold star and raise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job, professional and extremely knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 thumbs up on service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided great service and was on time. No issues after install of TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was nice and polite they set up my tv show me how to use it and made sure everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gentleman was knowledgeable and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Single installer who new his stuff and went above and beyond helping with accessories like home theater system etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curious and quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contract services were great. They called 30mins in advanced and did s great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A headache saved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV quickly and correctly. Well worth the miney spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my 65” TV on my wall. Great job mounting the TV and running all the connections through the wall .

    I would recommend this to a friend