Customer Ratings & Reviews

These guys are great. They make sure you are happy, and their work is excellent.

The did a great job installing my two televisions!

They were fantastatic. My tvs look great. They called before they came. They were on time. The install was smooth and they cleaned up.

Love the Geek Squad. So glad we made this decision. They did an amazing job today. Very nice and knowledgeable.

The technicians were very helpful and efficient during the installation. I was even given some helpful tips on the setup of my receiver as well. Kudos!

Guys were terrific! Prompt and patient in explaining the set up.

I paid $199 for my set up which I had to pay an additional $49 for the set up of my speakers ( in addition to the $2K for TV, cables, speakers) Geek Squad set up seemed like they wanted to do the absolute minimum, did not even want to hide the cables behind the wall saying the power code would still be visible. They actually drilled and left a hole in my wall during the mounting and did not say a thing, both tech guy & his supervisor. In addition to this, one of the good quality HDMI cables I had (which I replaced with a newer one) went missing. On top of this level of unprofessionalism, the hype created on the website describing basically their level of expertise and how they figure out where to mount the tv based on room set up including windows and lighting to give you the best angle or some horse manure is exactly what it is, just a hype and horse manure! I had to figure all that out on my own as they ask u where u want it mounted, height wise, center, etc smh! I never expected this kind of low grade service from geek squad/Best Buy. I paid way too much money for this c r a p. My home is brand new! Less than 1 yr old and they literally dented it and took off thinking I wouldn’t notice? Highly Disappointed and disgusted does not even begin to describe my feelings towards this experience. And yes, I reached out to management, they escalated it, waiting for them to reach out.

Definitely recommend Geek Squad. Dwayne went out of his way to make the experience better. We had a problem with first tv but we corrected the problem within a week.

excellent product, good price and quality service.

The service was great, the techs were knowledgeable and awesome at mounting the TV’s!

Very efficient and knowledgeable workers. Respectful people.

Rob was very excellent and good and we are very pleased with his work

This was an unfortunate experience with Best Buy. It took three appointments, one of which the Best Buy personnel did not even show up or call. Very disappointed in the quality of work from the geek squad.

The team was able to install perfectly and efficiently. Thank you Best Buy Greek Squad

The men were friendly, professional and arrived on time

Excellent! Showed up earlier than appt due to a cancellation and had my TV up where I wanted it in no time!!! So happy I got this service.

This crew was outstanding the best I have ever had

The installation was quick efficient, and complete. Even showed me how to install all my apps and connect to wifi

Exceptional customer service. They observed proper social standards for covid19. They were complete professionals as they put up the TV.

Prompt and efficient technicians. Arrived on time and completed installation like the professionals they are.