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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 772 Showing 15,421-15,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    LG - 77 " C4 Series TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out and mounted my new TV and made sure everything worked correctly before leaving. I was totally satisfied!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed wall bracket and also put TV up. They also shared how to operate .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMmazing Installers -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the techs came in set it up and were in and out in no time - they went over the tv all the tricks and even called back to make sure everything was still good a couple of days later. You would never know they were in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians from geek squad are the best installers they did my tv mount quick and with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was mounted correctly. Works great. Very convenient. And it was easy to take the TV down after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Brady Matthews!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent, Brady Matthews did an amazing job! He was on time, very professional and patient. He showed me the technology involved with my new TV. I'll hire him once more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using Geek Squad. Guys showed up on time, did a great job mounting TV and went an extra mile replacing mounting hardware with a better ones for the same price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Techs dis a great job hooked everything up that i needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set my TV up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge. Respectful. On time. He took his time setting it up right. Patience with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in town.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth the money. Geek squad totally took care of me. Fast. Clean. Knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the new mount. easy swing and great viewing angles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung wins again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new 32 inch Samsung TV is as good as the first. also from Best Buy. Before purchasing, I went to their store and viewed all 32 inch TVs and in my opinion, again Samsung was top choice. A Geek Squad member installed my new TV on a swing mount with the screen that can be seen in a choice of two rooms. He also walked me through how the Samsung remote works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Admin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rep came & installed our TV. Installation went great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squid installed my TV quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV and all connections quickly and showed my how to use the controls for maximum use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the rep was quick and installed it perfectly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a slight mix up on the website and the rep said he was double booked. He checked to make sure my time slot was correct and moved around the whole schedule so he could install my TV. Sometimes the best customer service isn't about the actual work performed - he made what could have been a frustrating situation into one that was professional and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time & provided superior service. I’m extremely pleased with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did a professional install. Quick and on time with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldnt have asked for a better experience, quick, professional & clean. Outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that completed the install were great. Knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was outstanding as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very polite and they did an excellent job!

    I would recommend this to a friend