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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 790 Showing 15,781-15,800 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Delivered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great experience with installers. Installed and wire managed TV to professional level installer standards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV mount. Able to pull out from wall and use many different angles. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Both young men were very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already completed a review soon after installation. With dealing with Covid I realize stress was a prevailing factor, but even after rescheduling, I kept getting calls telling me to reschedule. Again, after delivery and installation, I continued getting calls to reschedule. I felt like your left hand didn’t know what the right hand was doing. Evidently, your business lacks communication. I am happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my tv quickly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad arrived timely, set up my new tv and relocated 2 others within an hour. Nice and polite men.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Only Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful knowledgeable crew! These guys are champions! Why try anyone else. Mounted 85 in TV with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very good job. Very professional and timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Swap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team arrived on time wearing the CDC suggested PPD. They were courteous and quickly removed and installed the new 65" Sony 4K TV. After verifying functionality, they showed me the functionality of the Sony remote control. They cleaned up the area around the new TV and removed the all of its packaging, along with the old set. I couldn't have asked for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation and awesome team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our team was fantastic. They came in and got right down to work and we’re done before you know it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install/removal was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my new 4K TV and removed the old TV I bought from Best Buy years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad TV mounting services is excellent.. Highly recommended! Very professional and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, good workers with a wonderful attitude, work was done quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and clean. Both of them knew what to do and how to get the job done quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Carlos, Geek Squad, to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos, from the Geek Squad, was my hero. He came to the rescue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV 56" and Larger TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount 56" for TV. We installed it our selves. Easy to mount. works great with our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of luck to all the teams workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and very well done for the work good job keep it up thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Nice job. No issues,they explained everything. Kept the area clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected everything set everything up and did a fantastic job. They definitely made it look easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mounting (TV Connect and Setup Included

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad techs were excellent The price was well worth it especially if you have the all tech program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional, on time and gave me tips on how to keep my new TV in good condition. Installation took almost no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greay guys...Honest evaluation and installation. Would definitely recommend...A+++

    I would recommend this to a friend