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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 795 Showing 15,881-15,900 of 38,693 reviews
  • Rated 5 out of 5 stars

    Awesome customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were prompt and did a clean mount. Very nice job done! The agents were also very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV with care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate them 5 STARS from beginning to end!! I had my 1st install with Geek Squad almost 10 yrs ago. I called them t.o install a newer TV. THey were super patient and walked me thru the steps with my new bday gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices. They we're professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs were on time and did a great job. We needed a new mount, which that had so the job was completed quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek did an outstanding job of installing my new television. He was prompt, courteous, and neat. I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WAY TO GO GEEK SQUAD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad someone knows how to mount a tv to the wall. They also did a great job with setting everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a nice job. Made some suggestions and made the installation even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are amazing and super professional, no sweat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and mounted our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an excellent install by the two Geek Squad members. Very professional group of people. Very helpful too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grest job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely knowledgeable and efficient with the installation, highly motivated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame tv and back box install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted frame tv and back box, job well done. Looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and was easy for the Geek Squad to instal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician did a great job of installing our Sony Bravia.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung two TV,s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job, fast and spotless. Both TV,s look great wish I would not have put it off so long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gees squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Quick, friendly and cleaned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond with great service. They were just awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent, The rest of Best Buy was the single worst customer experience of my life. took a month to get, 4 times it was pushed back. Nobody could give me an answer, and now after all of that, no one is getting back to me on the refund and the broken remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my 65 in tv and did great job answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we needed. Geek squad had it up and perfect in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out did a great job and were very fast and professional

    I would recommend this to a friend