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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 797 Showing 15,921-15,940 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came installed 55 inch tv on my complicated wall found a nice secure spot and showed me a few things about my tv mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the experts do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert Geek squad, they were very knowledgeable about placements and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “Geek Squad” guys were on time, organized and knowledgeable. They showed/explained about our new TV’s operation. They made sure to answer any questions we had. They moved our old TV to its new location and packed up all the boxes and trash before they left. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and attention to detail. Service was prompt, detailed communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad and his helper were very professional and knowledgeable of the task at hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Easy, Friendly & absolutely worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was 85", with sound bar and wall mount we would have taken hours and no doubt spent a frustrating day working on it. These guys came in & had in all up & working in NO TIME AT ALL, so worth the money to not spend my time trying to measure, drill, wire & sync it all up. Two Thumbs up Geek Squad, great work. Answered all my questions and made sure my streaming was working properly before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the TV mounting service - excellent work by the Best Buy Geek Squad! The two employees showed up at our house on time, they were very friendly, and they answered any questions we had. We only needed basic TV mounting, since we previously had a TV hung up in the same location on our wall (the necessary wires were already hidden in the wall). The Geek Squad had our new 55" Samsung TV on the wall in less than 30 minutes. It looks amazing! Great work - thank you again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all our devices and tuned the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys very professional and cleaned up mess and any question asked they will answer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did get job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the TV bracket and affixed the cables so that they are not visible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always nice and professional. Very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, didn't waste time and cordial. Didn't realize how great it was to have someone do it for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that set up. the TV and sound bar were knowledgeable, professional, courteous and very neat. After installation took the time to go over functions of TV and remote. Also, left the area they worked picked up all debris and made sure everything was neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation Was Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trenton J and Blake from the Geek Squad were the technicians that installed my new Sony Bravia TV and LG sound bar and they did a phenomenal job on this installation. They were friendly, efficient, and meticulous to detail in doing a very clean, tidy, and professional installation on this. They were very positive ambassadors for Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed it perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation team was awesome. They provided me with guidance on a number of issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted on the bedroom wall, and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing I could have done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV's are getting so technical now days this was a great decision. They delivered my TV and took over in a good way. Installed my corner wall mount and mounted my 65" Samsung TV. The remote controls were set up for my cable system, The gentleman answered all of our questions about how our new smart TV operated ,then they cleaned up and took the huge box with them. They were great. I definitely will do this when I buy my next TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did an OUTSTANDING JOB!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians from Gilroy (Eddie and Jamie) did an outstanding job of mounting and configuring both our bedroom TV and Sonos soundbar as well as making recommendations to our network that increased throughput by about 12 times its previous speed. They were courteous, knowledgeable, and efficient. We're very pleased with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer provided me with a better wall mount option and the service appointment went very well. Nice Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supplied honest advice on a TV mounting issue... Thanks for your opinions.

    I would recommend this to a friend