Customer Ratings & Reviews

Geek squad did a great job of setting up our new TV, everything was done in a professional manner.

They did a super job and both were very pleasant!! Answered all of my questions honestly!!

They did an excellent job mounting this TV. Thank you!

The agents mounted my tv & connected it to the soundbar.

They came and installed the projecter and it is awesome

Shawn & crew were on time, friendly, and did a fantastic job mounting a 65” tv & sound bar.

The agents unmounted my old tv and bracket and installed new bracket and tv

These guys were very professional before during and after installing my theater equipment!

Excellent customer service On time, quick Professional and friendly, would allow them.in my home anytime!

They did a good job and was on time excellent service

used this item to mount a 110 lb 8K tv. Great item

Oh my Gosh!!!! They were timely and oh so quick getting everything mounted. Best investment EVER!!!

Great crew. Best Buy Customer experience was fantastic.

The Geek squad agents were prompt, polite and efficient. We were pleased with their work.

Two gentlemen that came were true professionals! I couldn’t have imagined a better outcome.

The team was ok. This is my 3rd time having geek squad help me with installation in my home. Every other time I have been delightfully please and satisfied with the service. This particular installation wasn’t as smooth. As I stated before the service was just ok, but I am more upset with how the team scuffed my floor bringing the tv in. I truly hope someone contacts me in regards to this damage. Thank you for your time.

Guys were great and experienced hanging on fireplace walls a large 65 in tv. Leveled to my satisfaction . Great service

Art and Daryl so polite and quick! I will use them again for sure!

I wasn't happy with Best Buy Geek Squad installation services. They miscalculated and drilled holes in a wrong place! They didn't even tell me about it! They just left. No honesty, nor work ethic! I found out about it when I had to moved my TV to watch it at the kitchen. They also didnt go over how to use the remote controls. They didn't show how to use the TV, how to navigate it. All they did is turn on tv and check for the picture and sound quality. That was one of the reason why I didn't just hire a handy man so they can help me to learn about my new TV. Ofcourse i know how to turn on tv and turn up and down the volume. But I've never had a smart TV. This is my first one. When I was buying it a Best Buy representative assured me that the Geek Squad will guide me through it and help me to learn how to navigate through the menu. They were supposed to explain different icons that it has and how to get where I want to be. IT WAS A BIG LIE! I spent over $2000 at the store and was hoping they would be more helpful. I expected more from Best Buy! It would be better and cheaper to hire a handyman. The result would be much better and less stressful for sure! JUST HIRE A HANDYMAN!

Excellent job mounting my TVs. Couldn’t have been done any better. These guys were the best.