Customer Ratings & Reviews

Great job done by the Geek Squad team. On time delivery and professional installation. Thanks Francis.

It is so much easier to have tv mounts installed by Best Buy. Very pleased.

I should have written this review much sooner, but we moved into a new house a year ago and had too much on our plate to deal with this at the time. Right after we moved in, we had Best Buy come mount our tv. The wall where the tv was going already had a power outlet and a wall plate with coaxial and CAT6 jacks. We had asked for the mount to be installed above the wall plates and then went back to working on other things rather than standing over the installers’ shoulders to supervise that they would follow our instructions. They unilaterally decided that mounting the tv another six inches higher above the wall plates would be too high and installed it so that the arm was directly over the wall plates. The mount cannot go flush against the wall because of where they installed it and they had to take the cover off the electrical outlet to make it all work. We can’t even use the wall plates behind the tv for power and Ethernet because of how it is all set up. They also drilled what they called “test holes” to find our studs which we had to putty over ourselves. Very disappointed with the experience.

They did a good job and was on time excellent service

Very professional did an excellent job Made sure every thing is working help with All my add on apps

They did a super job and both were very pleasant!! Answered all of my questions honestly!!

used this item to mount a 110 lb 8K tv. Great item

The agents unmounted my old tv and bracket and installed new bracket and tv

Geek squad did a great job of setting up our new TV, everything was done in a professional manner.

Quick and and clean. Came in did their job cleaned up in half an hour. Even took the big tv box away saving me some headaches

Great crew. Best Buy Customer experience was fantastic.

Shawn & crew were on time, friendly, and did a fantastic job mounting a 65” tv & sound bar.

These guys were very professional before during and after installing my theater equipment!

Excellent customer service On time, quick Professional and friendly, would allow them.in my home anytime!

The team was ok. This is my 3rd time having geek squad help me with installation in my home. Every other time I have been delightfully please and satisfied with the service. This particular installation wasn’t as smooth. As I stated before the service was just ok, but I am more upset with how the team scuffed my floor bringing the tv in. I truly hope someone contacts me in regards to this damage. Thank you for your time.

The Geek squad agents were prompt, polite and efficient. We were pleased with their work.

Good job in and out in less than 1 h arived on time

Two gentlemen that came were true professionals! I couldn’t have imagined a better outcome.

Oh my Gosh!!!! They were timely and oh so quick getting everything mounted. Best investment EVER!!!

Loving my tv , no problems , love that it is seria compatible