Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 814 Showing 16,261-16,280 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad's Andrew and Madison - 1000 stars!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the many bonuses of buying from BestBuy and being a BestBuy TotalTech customer is the service and savings. Now i can add GeekSquad service. 1000 stars to my TV installers (with mounting and connect) Andrew and Madison! You are kept informed by email, text and even phone call with updates. SOOOO EASY! I HIGHLY RECOMMEND THIS BEST BUY SERVICE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job putting the tv up connecting everything and the clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and installed, answered questions and were out in no time. Knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy With Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a terrific job setting everything up and explaining everything to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Superior!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members came in- had the product I ordered. Asked a couple of questions and got right to work. They took the time to explain to my husband how surround sound would work, the excellent choice of mount we purchased and were very professional. They practiced COVID19 protocol and even cleaned up the dust from drilling the holes! I couldn't have asked for a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very professional and quick job installing my tv mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it was the perfect fit had no problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOES NOT TAKE THAT MUCH TO SAY THE SERVICE WAS PERFECT THANK YOU.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job done well and quick!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my 86” and did a great job. Worth it having them install bigger TV’s!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV easily and very profess

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad connected my tv with all of my devices and it works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected my complete video and audio system. Fast and efficient, explained all functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional!! Thanks geek squad! I’ll definitely use you guys again

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Tv mounting

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad made sure my tv was mounted in the most optimal spot on my wall and were quick and made sure to ask questions so that I knew about options to hide cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install technicians were on time, professional and knowledgeable about installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was worth it !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and installed my TV wall mount for the 70in TV and it’s petfect! It fits so well and safes so much space !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad [crystal clear] installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time & quick with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, delivered and mounted our tv very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service Techs were great, professional, courteous, knowledgeable and patient tutors when showing us senior citizens how to use the remote and she even gave us her personal cell # just in case we found ourselves lost or confused. That was so very sweet of her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv on the wall.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS guys were great and, fortunately, had the correct size mount on the truck to replace the incorrect size recommended at the store. Much better than app service providers I’ve used recently. You definitely get what you pay for with this highly professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Qled

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite, professional, knowledgeable and courteous, connected and setup the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient, and explained everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted in a great place and all our questions were answered! All went great!!

    I would recommend this to a friend