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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 816 Showing 16,301-16,320 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad finally got here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COVID-19 sucks. It has delayed our lives for, probably, a good year. (4 months into it currently). My first 1-6 hour time frame for my 65” Sony Bravia installation was canceled by BB so that I can enjoy another few days to wait another day for the Geek Squads 1- 6 hour time frame. Probably took 30 to 45 minutes for the guys to mount my tv on the wall and WiFi my Bose soundbar 500. Very cool and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geek squad/Best Buy employees that came out to my house were very professional and helpful. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers were friendly, knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number one Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install. The crew were super. Knew all that was needed in and out in no time. No mess no fuss. Loved this geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service technician was so professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the service and the technician was very professional and courteous. He arrived on time also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tech!.. seemless look on my wall with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad professionally mounted & set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounting my TV and trouble shooting any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TVs and did an excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! Excellent and did more than asked and expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two TVS installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instillation went perfectly. Good instructions. All in all, a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSGREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job—all working fine. Set two ROKU sticks and instructions were helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount relocation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was performed on-time, quickly and representative were knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad mounted our new outside TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents from the geek squad mounted and connected our new SunBrite TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was more than I ever expected. Great installation process. Great install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great full motion wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and extends from the wall. Highly recommended full motion wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and polite, installers were quick and cleaned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV. So sleek and easy to use. Picture is so clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professional service, very courteous, and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a few weeks since mounting, zero issues whatsoever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys did a great job mounting my 65 inch TV above the fireplace. They took great care to insure the mount was placed and secured to the wall properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Click install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation with great Covid protection while in house

    I would recommend this to a friend