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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 38,694 reviews
  • Rated 5 out of 5 stars

    Perfect Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job mounting my 40” Samsung using a full motion mount to angle it in the corner of my bedroom. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and she mounted our tv and hooked up surrounded sound with no problems! She even hid all cords

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my tv , no problems , love that it is seria compatible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my devices. It has a clean and sleek and appearance. Good to go!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a clean and wonderful job the tv is secured properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job in and out in less than 1 h arived on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, professional, very nice people, they came and knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy geek squad did an amazing job installing my Tv over our fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knocked it out the park!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv Install went perfect! Both Geek Squad members were friendly and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW, my "75-inch tv is amazingly awesome... Great quality and the picture is clear..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mounting Not in Accordance with Instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have written this review much sooner, but we moved into a new house a year ago and had too much on our plate to deal with this at the time. Right after we moved in, we had Best Buy come mount our tv. The wall where the tv was going already had a power outlet and a wall plate with coaxial and CAT6 jacks. We had asked for the mount to be installed above the wall plates and then went back to working on other things rather than standing over the installers’ shoulders to supervise that they would follow our instructions. They unilaterally decided that mounting the tv another six inches higher above the wall plates would be too high and installed it so that the arm was directly over the wall plates. The mount cannot go flush against the wall because of where they installed it and they had to take the cover off the electrical outlet to make it all work. We can’t even use the wall plates behind the tv for power and Ethernet because of how it is all set up. They also drilled what they called “test holes” to find our studs which we had to putty over ourselves. Very disappointed with the experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great. On time, professional, and set up with mounting was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were fantastically skilled. They installed tv quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70 inch installed on a mount. Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional and nice people. Quick install. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” go big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great. Communicative, friendly, and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was amazing... He was very professional and explained everything very clear.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boys did an excellent job. Very pleased with the workmanship!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squads did a quick great job super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 55’in tv it look great really happy with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All other installs were done properly except the one in master Bedroom was not mounted high enough. The agent asked me and I told him higher due to my dresser will be placed under TV. Had several installs that day. Didn’t check height. This agent was too busy talking and not focus Also Install in basement cable box wasn’t mounted higher enough on back on TV. Remote doesn’t work , have to point behind TV to turn on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and polite and very knowledgeable too.

    I would recommend this to a friend