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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad was essential!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service and extremely proficient and knowledgeable to make it perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t take them long to install the big tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad people that installed my 75 inch on wall above their heads did awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did awesome installing my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service call ive gad in years! Would definitely use service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek guy was very nice and neat! He was on time. And very friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are amazing. Product knowledge and expertise really shows. I use them religiously. Can't go wrong with these Geek's. Lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation fine/useinstuctionterrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent on physical setup (already existing mount); complete failure to properly educate a 73 year old on use of the product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted my 65” tv and wall mount to a brick wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV and mount to my brick patio wall. Looks great. Now issues. Friendly and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install less than 30mins, perfectly hide all the wire behind the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great on point in on time outstanding

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I should have installed it myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have installed this TV myself but a combination of the size and cost pushed me to hire the Geek Squad. Quite a mistake. We were moving into the house and I had a myriad of other deliveries and installations going on at the same time. The 2 installers came in and got right to work, I had purchased a soundbar and asked them to install that as well (50 bucks plus a 45 buck bracket). I said ok. The TV was installed, the soundbar was attached to the back of the TV but here's the kicker, they installed it facing the floor and because it was a tilt mount on the TV it faced back. Stupidity doesn't even begin to explain this. They quickly went through the remote with my wife without her having the opportunity to try for herself and see if there were any issues. Turns out the sound reverts to TV speaker over and over again and guess what because of the silly configuration those speakers are covered. When I called to complain, they said they would send the same guys out in a week to 10 days. No way. next tact, give me my money back for not installing this correctly. No, it is installed, correct? Installed but not correct!!! They finally gave us the money back for the soundbar install and bracket but that wasn't until the incident was escalated. So guess what, I ended up reinstalling 70 to 80 percent. I will never have the Geek Squad in this house again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installation crew was Fantastic and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer gone have them work for me again….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad arrived on time and mounted my TV quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all of my devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek (Philip) did a great job!!!!!!!!!!!!!!!!!!!!!! !!!!! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my other tv in the bedroom, they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Allen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent exceeded all standards in connecting and installing my Tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and very very professional. Everything worked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maxwell and Curtis are the best! TV was installed in little to no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and professional in mourning our new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The work was done fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had my 85” installed and set up in less then 30 mins. The install is solid and secure.

    I would recommend this to a friend