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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 835 Showing 16,681-16,700 of 38,693 reviews
  • Rated 5 out of 5 stars

    Membership price worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv wall mount service was excellent, geek squad came i itially and was pleased with their workmanship. The following week , I decided to add a center channel speaker, but the location of the tv, did not lend itself to the mount, fortunately, i was able to schedule a reinstall on the mount at no extra charge. Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent TV. the picture is beautiful. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great.. Knowledgeable, polite, on-time, a real pro. Product install was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home mount

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech were very professional. They worked effortlessly and installed my tv on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly and cleaned up mess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with their quick and clean installation. Very polite and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guy was prompt and professional. He was knowledgeable and diligent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys . didn't take them much time to install tv!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TY mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks arrived on time...were very professional! Speedy service and left quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected. Great job. Very neat and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was excellent. Efficient helpful and experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed my. Racket and tv, very pleased explained use of tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Geek Squad but Best Buy sent a vender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. So far no problems with the tv on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, fast and efficient and easy to schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. They did a great job mounting our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and activated everything for me. They were very helpful in setting up the remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was incredible. They explained everything, took their time and installed everything perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount above stone fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. Took proper Covid precautions. Excellent experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absouletly the best! Wonderful setup. They asked questions, so very patient explaining the steps they were taking setting up everything They made sure I could operate the remote easily.(I'm 73) Couldn't have been nicer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting done well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were great. What I didn't like is that I was told that they couldn't use the mounts I had, and I had to purchase two new ones for about $250. This happened after I told the person that I scheduled the service with that I had metal studs and what kind of mounting brackets I had. It didn't feel "right" when the techs told me this, but I let them go ahead with the work. Plus, I was never contacted by Best Buy after the techs supposedly reported back on my concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and excellent and knowledgeable and friendly

    I would recommend this to a friend