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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 836 Showing 16,701-16,720 of 38,693 reviews
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional team came and hooked up my TV- no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were patient and ensured 100% satisfaction before leaving. I say this because I purchased a Kanto TV wall-mount that would not install correctly without the TV being off-center. Luckily they were able to use my existing Best Buy brand TV mount with end result of a perfectly positioned TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guys did a great job and was extremely knowledgeable. He answered all my questions and was very patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job they did an amazing service in placing the tv This was not geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers did good work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a fine job. They did a careful job and left no mess. I have no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guy did a fantastic job with the install, this is the 4th tv they have installed in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pretty much perfect install experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted an 85" TV to our wall quickly, efficiently, and perfectly! Everyone involved went above and beyond what was expected, and went through great lengths to make sure everything was done well, and without leaving any kind of mess. Would hire these pros again without a doubt in a heartbeat! Really took the stress out of setting up our system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service provider!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv installer did a great job! Had to customize cables, and he stayed until tv was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was great, fast and efficient. Mounted my tv perfectly. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with Geek Squad, great customer service very efficient, made sure our new TV worked properly taught us how to use the new remote, spoke with us the whole time as they were setting up,, what to expect an so on.. As well they cleaned up the wire areas so it didn't look messy and all jumbled together. We would recommend Geek Squad to all of our family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome support!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professionally and knowledgeable about the product and the installation was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was on time and they did a great job. Very courteous and they cleaned up before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and knowledgeable. They mounted two tv's very fast and they look great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were knowledgeable, friendly, and quick. They installed the 75" TV and set up the sound system, internet connections, and all of the other components within an hour. They made sure I knew what they were doing and they used the settings I requested. I definitely recommend these guys for any work requiring more than one person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Tv installation and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job and after completion of the job they clean the surroundings and give me some instructions...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable on hanging the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys did great job installing TV and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did great job. Installed TV and all all three worked together well. would recommend Best But installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two fellas came. Set everything up, showed me how to use everything. Very professional guys. Thx!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous installers that new exactly what they were doing. Very helpful with our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job by technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician knew exactly what to do and was very swift and accurate with measurements and installation.

    I would recommend this to a friend