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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38681 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 38,681 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and professional in mourning our new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maxwell and Curtis are the best! TV was installed in little to no time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Went well. A few snags which were easily overcome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job, which involved rerouting the TV connection as well a rearranging the viewing area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job kept me informed all the way. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The work was done fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had my 85” installed and set up in less then 30 mins. The install is solid and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv. Fast and efficient. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always depend on geek squad - expertise, timely, thorough, transparency and trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and got my tvs right where they needed to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install the tv quietly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Representatives were on time and pleasant. They were quick and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVs were installed on walls for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted both TVs and showed me how to operate the newest TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Al

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted but power cords was not hidden in wall, very disappointed, I thought I had purchased a total job. I’m left unsatisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I trust in the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were nice and very informative Also they mounted the tvs to my liking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved look!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount works perfectly. Pleased with stability and look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86 " TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional. Cleaned up after themselves and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xcellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, friendly and knowledgeable about the job and my needs as they pertained to the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Sweet guys! They did everything great! Just what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv Mount allows me to view my television from any area of my bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying having my tv screen on the wall. I would highly recommend it to all my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’re very good at what they do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy and satisfied with the installation of my 86” tv. They handled it care and caution.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HIGHLY UNSATISFIED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unsatisfied. I have a full motion mount and the installer (understandably) put the wires behind the sound bar but with zero slack. If I pull the tv out or turn it it pulls the wires against the soundbar almost ripping it off the wall. My full motion mount is useless. My subwoofer doesn't "woof", The volume on the Directv stream remote now doesn't work (it did before). I did retry to reinstall. Everything was already synched to my tv working perfectly. All I wanted was the mount and TV hung. Installer reconnected to his own personnel preferences. When he connected my Directv stream remote, I had to turn the tv off a second time because it only turned off the soundbar and my stream box only, not the tv. I need a full refund and proper reinstall. I will acknowledge he was ontime, polite and professional.

    No, I would not recommend this to a friend