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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 38,694 reviews
  • Rated 4 out of 5 stars

    Tv was installed reasonable time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted on professionally and properly with sturdiness

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Went well. A few snags which were easily overcome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job, which involved rerouting the TV connection as well a rearranging the viewing area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always depend on geek squad - expertise, timely, thorough, transparency and trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job kept me informed all the way. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install the tv quietly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Representatives were on time and pleasant. They were quick and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Al

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted but power cords was not hidden in wall, very disappointed, I thought I had purchased a total job. I’m left unsatisfied.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They technicians from geek squad wete knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv. Fast and efficient. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVs were installed on walls for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted both TVs and showed me how to operate the newest TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and got my tvs right where they needed to be

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Such an inconvenience and highly dissatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid to have a 75 inch tv mounted and for geek squad service only to have them send 1 person out to mount my tv resulting in me having to help lift the tv due to him not being able to do it by himself. The person was nice but if I am paying for geek squad service they should have been prepared, I am not getting paid to install my own tv. An hour after my tv was mounted it stopped holding my tv upright and now it stays in a tilted position. Now someone has to come back out and fix it at an inconvenience to me and my work schedule because they couldn’t schedule a date that worked for me. I bought a tv, a mount, and paid for geek squad service altogether costing me $900+ only to be Highly dissatisfied, not spending anymore money at Best Buy due to it being such an inconvenience and no one making it right. I DO NOT RECOMMEND would give 0 stars if I could!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xcellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, friendly and knowledgeable about the job and my needs as they pertained to the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I trust in the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were nice and very informative Also they mounted the tvs to my liking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying having my tv screen on the wall. I would highly recommend it to all my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’re very good at what they do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy and satisfied with the installation of my 86” tv. They handled it care and caution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86 " TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional. Cleaned up after themselves and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv Mount allows me to view my television from any area of my bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved look!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount works perfectly. Pleased with stability and look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Sweet guys! They did everything great! Just what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home services are very professional.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agents mounted my TV and hooked up my devices and explained everything to me.

    I would recommend this to a friend