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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 853 Showing 17,041-17,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was amazing. Got everything connected and showed me how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lead installer contacted me before the appointment and again the morning of the appointment to ensure everything was good to go. Arrived about midway through the promised time frame. The two installers worked quickly and cleaned any mess made and took away the packaging. The lead installed verified everything was operational and provided some basic setup of the TV prior to leaving. I am very satisfied with the service performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the simplest over-the-range microwave I could find because honestly, who needs all that fancy stuff? Well, I don't, at least. It is a very nice looking microwave and works extremely well. Best of all, I could use it straight away without even having to open the instruction manual- because it's really that basic and intuitive to use. The Geek Squad came and installed it for me, so it could not have been any simpler! I am so happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time. They kept me aware of their arrival. The TV was installed. They did trouble shoot any problems with resolutions. I very happy with the service that is why I choose Best Buy because of the Geek Squad was available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installer very conscientious and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job mounting the TV into concrete blocks in my basement. What impressed me most is how he checked to see the TV was working after installation and noticed the TV was not working properly. Because of his willingness to ensure everything was in working order, he was able to get a new TV brought out that day and saved me the trouble of dealing with customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed my Tv quickly and neatly. Loved that they cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best crew and super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and clean installation and worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gladiators

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on the Geek Squad they know what they are doing. Always willing to go that extra mile to service the customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Mounting. We highly recommend this item. Easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very efficient and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pretty impressed with the in-home service. The team was very efficient and professional. They took me through the operation of the remote with the new TV and it was just great. The service is exceptional and I will use it again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team is as super nice and did my mounted my tv so fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend having a tv this size installed by professionals, they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were on time, professional, very careful with all my items, helpful, knowledgeable, and efficient with everything that they had to do. I love Geek Squad and recommend them to everyone that I know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and really knew what they were doing. They were very carefull setting up our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gook squad is great. Well worth the money to hire them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came out and mounted my TV's to my specs great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional wall mounting connected all and relatively quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job and really thoughtful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So not only did we get multiple confirmation calls about the appointment time but our Geek Squad representative went the extra mile to get details from our family member who is the one who is going to use the tv the most to make sure the way it would be placed was the most comfortable for them because they are recovering from an illness. It was just a very thoughtful representative and I am definitely encouraged to use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and showed me how to do different functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt delivery, professional installation team. Friendly! All items removed from home after installation.

    I would recommend this to a friend