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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 867 Showing 17,321-17,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech knew his stuff. He was neat and followed COVID protocols

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team members that did my installation were extremely professional and provided direct feedback and clearity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done quickly and efficiently! My wall mount was installed with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was connected wonderfully by a great technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my huge TV with no hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV where I had already used a flatscreen power/cord kit. It was well worth the money since the TV was huge (82"), awkward to handle and fairly heavy. With two guys, it was MUCH more manageable than trying to do it myself. They mounted it, tested out the basic stuff and then I finished hooking up all the sound equipment and boxes. Very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ended badly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting was OK but tech insisted on fiddling with remote and made a mess of settings. I fixed it after I threw him out. Had to make check out to independent contractor, not Geek Squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came when scheduled and quickly set up my new TV. Wore masks and felt safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quick service. mounting was secure and i didn’t have to do anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched two TVs and made all connections.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek Squad guys were helpful, friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great - installed and hooked up everything needed in the house !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Sony 75X950H & full motion wall bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did a great job arriving as promised, unpacking our bracket and TV, mounting it on the wall, setting up our peripherals, loading our streaming accounts and explaining how to operate everything. They were minimally invasive, followed COVID protocols, courteous and cleaned up properly in a short period of time. I would use this service again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. I was really impressed with the speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got the new TV mounted in no time! Connected to the internet and we were set to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad install it and a 75 inch TV. Went up easy and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad of Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were quick, clean and helpful with delivery and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV exactly where I wanted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quickly go the job done in an efficient manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very quick and the service guys were excellent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Picture and sound are only good qualitys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture. I'm glad i had the Geek squad to set it up because for me it was a nightmare to get through the setup and getting used to h9w to use it. It is a pain because i have to use both the tv controller and the AT&T controller to watch the cable shows. If i would have known how complicated this tv was i would never have bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did everything we wanted and how we wanted

    I would recommend this to a friend