Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 872 Showing 17,421-17,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent Job Complete

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium TV Mounting and TV Connect done by Geek Squad Agent was done professionally. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above & Beyond

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job and even helped me with the tv I was replacing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and installed my TV to all my components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good people,knew what they were doing No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" LG TV Installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG 75" Tv was mounted and installed by Luis Flores and his helper Xavier. They are qualified Best Buy installers. We had to wait for them to be scheduled for 2 weeks. The Geel Squad could not do the installation for over a month and this was a gift for December. As it was, the gift was installed after the gift date but the installers that BB uses were terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and did a good job. And fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad (2-4) people set up all our TV. They were really helpful and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work done!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff was courteous fast and very helpful in installing this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installation of tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time of arrival and works clean they pretty hook the item in order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geed Squad installers were very professional and did a great job of mounting our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick and professional

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently there is no other installers in our area. I placed my order online to have a 75" TV wall mounted on a Saturday. They called and were able to come early since they were ahead of schedule! They were very quick with the install, CLEAN (even wearing shoe booties), and the finished install looks great! I was pleased to see them level the TV properly and clean their mess as they go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came to install both my mount & TV was great! Very professional and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    free with totaltech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best for wall mounting a television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was impeccable. No issues. Quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing work by the team, wall mount was beautifuly done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality TV mount and set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, the communication with the installation team was great. They contact you right away to provide their direct contact info and then they send reminders via email and phone as you approach the actual installation date. On the day of installation, they were on time and got the job done in about 20 minutes. They did excellent work and my daughter was very pleased with her new mounted 4K TV. Great job guys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse was great. There were issues with the scheduling of second appointment needed because of issues behind the wall where the TV was mounted. Additional parts were needed. But Jesse told me what was needed. The Joliet store made the second appointment but apparently made a mistake at entering the appointment. This led to multiple appointment cancelations. It was finally resolved and Jesse came out to complete the install. He called with arrival time. Good Job Jesse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great unit, holds the TV correctly and can be adjusted very easily, no complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs know how to mount TV for "bed" viewing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs suggested a height and they were right. Perfect height to watch TV in bed. The atmosphere is like being in a theater: very dark with a bright screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 year Follow-up on TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fantastic job! Very thorough explaining mount use.

    I would recommend this to a friend