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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 887 Showing 17,721-17,740 of 38,693 reviews
  • Rated 5 out of 5 stars

    They know what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took excellent care of mounting my new TV and explained all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brent did a wonderful, professional: job: he was on time, very pleasant, worked with me on determining where on the wall to mount the TV, cleaned up after the installation, explained how to operate the TV and remote, and answered all my questions. Love the in-wall installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they were doing and it was good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are good at what they do I will alway have them installed my stuffs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and efficient, works great and no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mounted TV looks amazing!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my products were efficient and quick..very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and great installation. Totally professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding both men were great head guy was extremely knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. Very professional & friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents removed old tv and mounted new tv to perfection. He programmed all streaming services and showed how to access all of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was courteous, knowledgeable, and prompt. It is a bit pricey but worth it for a guy who is not diy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did super job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came out were great. Explained everything as they were hooking up and mounting the system. Set all the channels and did a superior job in cleaning up after themselves. Great Job Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV bracket to put the TV on the wall. Geek Squad mounted it and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend them! They really know what they are doing and offer very good suggestions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and fast Install of TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents removed my damaged TV (lightning strike) and replaced it with the new Best Buy Insignia TV which is working very well. Also, the synchronized my Xfinity remote to the new TV. Great service since they were available the next day to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience Overall quality is excellent Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was competent, courteous, and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappyCust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, arrived early, wonderful workers liked their work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Somewhat disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my sister's TV as a Xmas gift and connected cable TV. The soundbar could not be mounted because I did not have the proper equipment. Before my appointment, I inquired with the BB installation department and I was told the installers would bring what they needed. Of course this didn't happen, the installers said I was to provide the TV and soundbar mounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an outstanding job Mountain my TV perfect on my wall look amazing.

    I would recommend this to a friend