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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 898 Showing 17,941-17,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was pleasant and very helpful. And very friendly and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done fast and efficiently. Everything looks great now and is all set up and ready to enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job setting up and mounting multiple tv's in our home. Good group of guys, they were knowledgeable and had spare cables in van when needed. Took pride in their work and cleaned up after themselves. Good job guys. Weatherford TX team has it together!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick easy mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the TV and connected everything up without any trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty with Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv I bought was having technical problems so with my Total Tech the replaced it, the only thing I was concerned about was the 3rd party company they use. I had just assumed the warranty was a Best Buy one, no isssues but I think the BB guys were more knowledgeable than the 3rd party outfit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mount for the Money! Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Mount! Love this thing - had Best Buy install it for me. Last mount I had on this 75 inch Samsung didn't pull out, swing and was tight to the wall so I couldn't connect anything to the TV once it was mounted. The new mount is just perfect and was so nicely installed by the Best Buy folks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always does an awesome job and tends to every concern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed quickly a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted and connected very quickly and with very little disruption

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, extremely helpful in setting up TV after installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went beyond expectations to mount TV given issues with wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional & Friendly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that handled my mounting were very friendly, professional and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were knowledgeable and courteous. Did a great job hanging our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an EXCELLENT job. Very professional and cleaned-up everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install by a pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, on time, polite, and professional - The mounting looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team Did a Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and completed the job timely. Had no issues whatsoever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professionally done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New installation of a 65 inch television was done quickly and perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad staff was knowledgeable and experienced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate reviewed how to use the remote since this was a change from my previous one . I do wish there was a user manual enclosed for the T.V. I have tried to get one from Best Buy and also Samsung , however no luck . I would like the manual for the TV . I feel that for purchasing it at close to one thousand dollars , a manual should be included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installer and very efficient connect everything in very short time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two tech guys were knowledgeable and can prepared with new wall mount

    I would recommend this to a friend