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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 38,693 reviews
  • Rated 5 out of 5 stars

    The Geeks did a good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest TV I can fit in media center. Edge to edge 70''. Couldn't fit a 75'' or 65'' so small but still way bigger compromise and the price was right, Geeks did a great job installing, including remounting my heavy existing wall mount, a good one though heavier than the ones you can buy now. They also cleaned up my nest of snakes power supplies, power bars and cables. And they demonstrated how both my new TV and new Amp work and work together, programmed my remotes and even delivered the new items in the Geekmobile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, professional installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad wall mount 4 HDTVs in our new home, complete with in-wall power kits (to hide those unsightly power cables), and we couldn’t be more pleased and impressed with the efficiency and quality of the install. All members of the installation team were friendly, professional, and extremely knowledgeable about the features each TV had. They even helped to connect the TVs to our home WiFi. I would highly recommend Geek Squad to anyone looking to have any TVs mounted in their home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv just perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional technical service. The technicians were personable and displayed excellent customer service. My tv looks do great mounted on the wall! Just Super!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quickly, efficiently, and were professional and polite. We had a great experience. We decided to buy a microwave from Best Buy and have geek squad install that as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service from both people who showed up to install an 83" and relocate an 85". Cleaned up after themselves. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bobby and Cody was on time. They completed the work in a timely manner and they also gave me suggestions for the other rooms on how to mount the TVs. They were so friendly and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The mounting service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv looks great on the wall. The guys asked us where we wanted it hung and marked off where it would be and made sure we liked the spot before they started. They cleaned up after themselves and answered questions we had and helped us set up some functions on the tv. They have exceptional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals at Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team was superb in delivering, communicating and mounting television in records time. Wasted no time in providing best customer experience! Thank you! Definitely recommend these services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect addition to my office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was perfect for my office. The guys installing did an excellent job of minimizing visible cables. In addition very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 77" S95C, HT-A7000 and SA-SW5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the appointment for the Geek Squad to install my new Samsung S95C, Sony HT-A7000 and Sony SA-Sw5. They arrived on time were very professional. They installed, set up, answered all my questions and cleaned up everything. Would highly recommend them to anyone purchasing a big screen home theatre system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cables is a no no

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys was very nice and politely. I was 2 min away but the waited for me with no worries. And I was very glad for that. The work was done with no mess and very fast. I just wish they could put the cable inside the wall. I got the “Samsung The Frame” made no sense have this tv and keep the cables out. But the guys says the don’t do that. Only hang the tv on the wall. :/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the installation team was amazing!!!! Tara and Johnathan were respectful, knowledgeable, and incredibly competent!!!!! I was so pleased with everything they did!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Best Buy did an excellent job mounting my first smart TV. They were careful to find the stud and handled my 65-inch TV with care. It didn’t take long at all to get the TV mounted. I would definitely use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation with service above and beyond!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came out to install the was extremely knowledge about how and where to best place my tv on the wall. They both wore shoe coverings and the even removed the outlet housing for me so they it didn’t block the tv. Best of off they called ahead and suggested that they bring a wall mount of comparable price with them because they saw that the one I ordered was unlikely to be delivered in time due to it coming from a different facility. This was excellent advice and care!! They make everything so flawless and easy thank you so much!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, we’re very professional. TV was set up. And made sure we understood how to use the TV and the different remote that we have. They linked it into our previous sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agent placed a TV mount with tilt to support the TV on wall. He was friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were very professional and friendly and worked very hard to satisfy my desire to put the TV and shelving unit where I wanted it. Installed in no time, did not leave a mess, and despite being charged a little extra for asking for additional shut up of my shelving unit which was not included in the original estimate, I am very pleased with their work and would highly recommend the geek squad to professionally install any entertainment system that you want mounted on the wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came to our house to install our massive tv was great! Friendly and showed us how to use it and helped set it up. Cleaned up after himself. He was really great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad - mounting TV with Swivel Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Luis was professional and mounted my flat screen TV exactly where I suggested it to be placed. He measured for accuracy, checked for studs, cut-out section needed for my cordless plug-ins and doubled check with me each step of the process to be sure this is where I wanted the height & centered the Flat Screen with pull-out swivel mounting bracket. It did not take long for him to mount TV! Sit back and relax!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were two guys that came out to mount and install my 85 inch TV. They were both personable and answered all my questions and did a very good job with their work.

    I would recommend this to a friend