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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 903 Showing 18,041-18,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Technicians really know their stuff! A pleasure to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install clean and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional and informative. Recommended to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were truly amazing. Worked together to get everything properly installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast clean and made sure everything was done right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Entertainment Room & Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has brought my living room to life and the picture quality is unmatched. I am very happy with this purchase. By far one of the best investments I've made in my new residence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by geek techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, swift installation, great product knowledge, clean and efficient, workmanship

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and very good job really looks great up there so I give it a thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job and was in and out and explained details with me after completion to make sure I was comfortable with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pölite, efficient, kept to covid recommendations, very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Setup Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that install the TV and set everything up were very professional and knowledgeable. I would use them for any type of audio and video work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice polite service, could be more knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad set up my TV as it was a high-priced item that weighed a lot and I wasn't taking any chances with it arriving damaged or damaging it myself. The installers were nice and polite and replaced an existing TV over the fireplace so I thought it wasn't going to be a big job for them. However, they wouldn't run a new upgraded HDMI cable (that I had purchased separately) through the walls saying it was out of scope of the standard installation. More annoying was that when everything was hooked up the audio just wasn't working through my receiver using the ARC outputs. The installers simply attributed the issue to ARC being inconsistent and an unreliable hook-up in general. I disagree with this as ARC has become the primary method of audio hook-ups these days and has better potential than the older optical option. They left with me thinking I might have to resort to the TVs own speakers or some other method but within about 15 minutes I figured out an audio setting on the TV that allowed the ARC to work just fine with my receiver. I feel that the Geek Squad installers should have known about this adjustment (I did share it with them afterward). Also, when signing up for the service, if there is a placement and configuration that you must have, be sure to let them know when ordering so that everything can be set up and priced accordingly before the install date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, seamless installation. Couldn’t ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my T.V and attached it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv mount is the perfect for for the sony tv…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Installed the tv properly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my tv and made sure jt was working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were professional and completed installation, I'm extremely satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed all equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted everything and got it all running for me. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mount my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the work. The TV was perfectly mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great! They were so fast I think it only took them 40 minutes to bring tv in and mount it

    I would recommend this to a friend