Customer Ratings & Reviews

Bought a 55" SAMSUNG. BE CAREFUL. Geek Squad is great, but the TV still does NOT work. Took an hour for the Geek Squad to set it up. Had to use two different remotes to use it. Two times, I couldn't get it to work. Geek Squad needs to come out again. It's been over two weeks and still does NOT work.

The agents came promptly, were very knowledgeable and very careful to ensure a clean installation. They went above and beyond the scope of their work and helped us configure our devices, and ensured everything was working properly. They also cleaned up afterward, including using the vacuum to clear up drywall dust!

Perfectly happy, suits our needs. Installation was hassle free and handled very professionally!

Smooth transactions and installations. Happy with purchases.

the agent mounted the tv and helped set up the box

Just the right size. I don't like the volume being on the left side. Easy to set up in some respects. Other programs have to learn . Nice phone

The person connected and mounted the tv did a good job clean no mess

The technicians were very professional, did an excellent job and were neat and tidy.

They were so kind and respectful. I asked question along the process because like anyone in their right mind, I don't want my TV to fall of in the middle of the night and die. They explained everything. HUGE plus was that they put on protective booties when they walk in the door to keep your home clean, and then they make sure to leave no mess behind. Super happy with the service. Well worth the money

Great service. The technician went above and beyond

I always wanted a TV on my wall and this TV mount is one of the greatest inventions ever

TV was mounted in a given space. Easy to use but went for bigger one

The best price in the market great quality best customer service so glad I bought it from Best Buy

Great guys mounted my new TV on the wall in my new house

I can’t say enough how great and professional the Geek Squad is. The two pros who came to our home to install and mount the new 65 inch 4K TV were just a joy to hav3 in our home, they used a mask all the time they were in the house. They made sure everything was working to OUR SATISFACTION. I have used the Squad before and will use them again.

Geek Squad installed with no issues. Quality product with a friendly installation team

They did a great job installing the TVs and would recommend them again to anyone lookjng to install.

I had Geek Squad install my 65" Sony TV and I'm very happy with my decision to do so. They showed up promptly, installed the mount, bundled the wires, corrected the connection I had done wrong and were out in less than an hour. By the way, I would strongly suggest you consider the annual program as it almost pays for itself considering the added value benefits. Nice Job!

Everything went smooth from purchase too installation No issues On time etc

The geek squad mounted my tv and sound bar. They did not fix surge protector which I purchased from Best Buy.