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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 910 Showing 18,181-18,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad folks kept me informed as to when they would arrive. Very courteous and knowledgeable, I enlisted their services to replace a previously-hung inoperable 70-lb dinosaur TV and haul it away. They mounted the new TV, made sure everything was connected properly, cleaned up after themselves, and gave me a tutorial on how everything works. Glad I went with the Geek Squad option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad with a quick and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad workers that came in and helped put it up were very informative and made the process nice and easy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job‼️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was the relief of knowing a professional was there to set-up my TV‼️ THANK YOU‼️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED QUICKLY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TOM WAS A GREAT INSTALLER. HE GOT IT ALL DONE QUICKLY AND WAS A GREAT JOB.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy is the worst delivery company on earth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my biggest complaint is that they only brought the TV and they left my sound bar at the store and then they gave me some beer story about the sound bar being on another delivery ticket with another person. I mean this was just a simple LG sound bar it did not need a theater specialist to hook up the audio or anything like that. so I feel like they were giving me a fake story because it was never delivered by anybody that day and now I’m having so much trouble trying to get the sound bar delivered.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who set up my TV was wonderful. Also they took there time explaining everything to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love the quick installment. Very need and cleaned area after cimpletion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting was performed professionally & in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, timely, quality work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that installed our lobby TV was on-time, called ahead to let us know they were enroute. There was a slight change to the install that they had to work around and rather than telling us we had to reschedule they took the extra time that day. The team was professional, cleaned up after their work and made sure everything was working as we needed before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV on the wall perfectly and I really like their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mounting was very easy and TV is adjustable for viewing. Also very easy to level TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was on time, knew exactly what she was doing, and had my tv swapped out in no time at all. So glad to have had a knowledgeable member set everything up for me-it saved me a lot of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with the TV mounting. Looks great and the service guy was very cordial

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, professional, efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike has installed and/or serviced a number of items in our home, so he's like an old friend. He was prompt, polite, and professional. The TV installation was trouble-free, He hooked up all of our equipment, and verified that all of them operated correctly, then demonstrated how the setup worked. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have set up - vs. Me doing it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great and installed properly. Better they install vs. me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men were awesome. Connected everything quickly and explained it well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Worth the money to have the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TV was mounted and connected beautifully. Happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed security system and ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person was knowledgeable and got everything up and running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv install. These guys did 2 tv’s quickly snd efficiently!

    I would recommend this to a friend