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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 913 Showing 18,241-18,260 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were on time, courteous, professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TVs quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected TVs and actually did a wonderful job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knew exactly what they were doing, great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should've had it done sooner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. it takes 2 people to adjust. but it works great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed me how to work and what else my like to buy to go with TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Knows their Buisness!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two knowledgeable and polite gentlemen showed up on time to set up ournew TV. They wre careful and neat. And they showed my wife how the controls work and how to activate certain functions on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my TVs quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TVs and connected all my devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad talented guys...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad showed up with 3 guys and mounted 3 new Samsungs and hooked up my router. No more cable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation was GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and did an amazing job! They were quick and even took out the giant TV boxes to the trash once they were done! Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squash instal my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mount my tv very professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was nice and treated me like a person. He did it right and quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative did and excellent job with the installation of wall mount and placement of tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job mounting my tv. Courteous and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and did a great job!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Partial Completion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it was a premium tv mounting service, it did not include the behind the sheetrock wiring. Only the tv mount was added to the wall and the tv. An exposed power plug is still visible. The geek squad said there was a horizontal fire break in the external wall and they would not be able to drill through it. It was a disappointment in the desired finished look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Caring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patient and understanding and cared about the signup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install of tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. Unboxed and mounted my 100" Hisense Tv. no mess and took all of the box and cardboard. Would recommend if you are not comfortable hanging a tv. Was up and running in less than an HR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed the TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my TV stand was install and excellent service, once I got the appointment set up to have the service took a while to get this appointment set up due to something with Best Buy system, lucky I had the good service at the Best buy store with Assistance Manager to assist in making sure this was corrected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things gone well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and need people. Thanks for the service. Geek squad done a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set it up perfectly. Got it working and helped with the sound.

    I would recommend this to a friend