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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 915 Showing 18,281-18,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad's services many times, and they have always been fantastic. Their attitude towards my feedback has also been very positive, and they are able to solve problems promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and very professional and neat. Clean up after them selves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came early and did a really good job. They're very knowledgeable and were able to hook it up to my Sonos system. Worked well together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides a service that few can match. I’d use them for any tech install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very personable and knowledgeable tech. Did a quick and secure job mounting our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous, fast, proficient and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tv mount installed and was very pleased about how it turned out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my tv! It is clear, vibrant, and sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad performed timely installation with quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were professional and even recomended cost savings tips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and worked really quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out in less than 30 minutes, everything was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that mounted it did a wonderful job and were very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with the Geek Squad! Communicated well before arriving and professional and finished the job in a timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mounting install by a competent gentleman!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful service for mounting/installing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scheduled TV mounting helped correct some problems involving initial wiring being cut too short for the TV placement. Appropriate additional materials were recommended and corrected the problem. The interaction with Bust Buy personnel was helpful and assisted us in correcting the problems with mounting/installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thoroughly impressed by the pleasant and professional demeanor of my geeks, Matt & Kevin. Who BTW were not geeks at all! LOL. Nice guys, knew their stuff, asked me questions and made me part of the experience of mounting my new 75" TV on the wall. Great job and they represented BBY in a very good light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was tricky but the guys worked thru it and it was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup team were 2 very extraordinary men who accomplished a difficult task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were very efficient and fast!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my 85 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 85 inch Sony and had installed by Geek Squad and it looks terrific

    I would recommend this to a friend