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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 916 Showing 18,301-18,320 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my tv with high quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I was very pleased with the professional and high quality install, clean up, and customer engagement on the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save time with hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV and mounting are professionally done. They save so much time over me doing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad OLED TV Wall Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't be happier or more impressed with the service level we received from Geek Squad. I highly recommend Amanda and Anthony, they are absolute rock stars! OLED TV looks fantastic on the wall, they were courteous, tidy, and end results could not have turned out better. Not to mention they took time needed to tie our system together and give me instruction on use. Will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer knew what he was doing and was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my TV and connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and helpful tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and knowledgeable. Personable and friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv and wall mount were done in minutes. He also was able to mount our old TV in my granddaughter room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional service and install.kind and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted hd tv and connected DVD players sound system and cable box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad representative, very knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to mount my new TV using the prior mount. He was very knowledgeable about how to mount the TV AND how to program it, how it works and how I could use it both through the regular channels and my Roku player. He set up the new TV and its accessories and knew how to do everything quickly and efficiently. Thank you, Geek Squad Rep!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, efficient and knowledgeable! Love the Geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was completed professionally and on schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOUNT NO DEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got the job done and my wall will learn to adore it. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was neat and fast with delivery and setup of of the LG 55”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave excellent service. Installed with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an excellent job mounting my tv, would recommend him for service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeeK squad installer was fabulous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up not having to use the new wall mounting we purchased. The old one did line up correctly. He installed the sound bar. However, we were sold an unusable sound bar that did not work with the TV we bought. He went back to the store with my husband and got the correct one and came back and installed it. He was so nice and very professional. We would hire him again anytime. Good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very polite and clean. They mounted the tv and plugged in all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No additional cost. Worked as promised no problems . The installers came prepared.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took 3 tries to have it installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st agent who was a third party didn’t know what spacers were and hung the tv at an upward angle. 2nd agent who was a third party couldn’t install a tilt mount ( he didn’t have the tools), 3rd agent was a geek squad member installed the tv with spacers but too high and left all the trash. Tv is beautiful. Just the whole experience with techs was a disappointment. Best Buy offered me a gift card for the inconvenience which I have yet received and it’s been a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technicians where awesome. I recommend getting their service.

    I would recommend this to a friend