Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer set up my tv and tv mount and gave me a crash course in how to use it
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installation quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome job great installation on my tv did wonderful job.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Not really full service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My appointment time was from 8 a.m. to 12 noon. The technician showed up very close to noon and was here for approximately two hours. I was placing the new TV across the room from where the old TV was situated so I purchased extra coaxial cable for the technician to easily connect to the new location. My issue is that the technician didn't have the equipment to trim the cable to the proper length. So now I have about five extra feet of coax cable coiled up. When I asked about trimming the cable he says he doesn't have the equipment to do that. He said it requires a tool that you spin around the cable to cut it to the proper length and expose the end and an additional tool that you need to punch the connector into the cable. So now... apparently I'll have to now purchase these tools or find someone else to come out and trim this to the proper length. To me, for $200, this should be part of the installation service. Disappointing.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the initiative to share this with us. Our goal is to make your TV set up and mounting as stress-free as possible, so we appreciate you letting us know where we fell short with your install. While we don't have those tools at this time, we'll take this feedback under review for ways we could possibly do better with future installs.
Rated 5 out of 5 stars
installed by the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service both at the store and with the installation
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Tv was big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv went over nicely but found that the next day the geeks jacked up my wall, love the instal but not the lack of honesty.
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Easy Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great time with the installers. Easy install! Works great
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installing 65" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 Geek Squad reps did an excellent job removing and hauling away my old TV and mounting and connected the new unit. They were efficient and courteous and did a great job cleaning up.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV installation was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with the ease of the setup and the helpful advice. Good job!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. The TV installation was very fast and very information.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted perfect and looks good!! Perfect TV!! Good service!!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Clean and quick.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clean and quick installation. Would have them install again.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV was installed quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted my tv and set up all my devices and hid all of the wires.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installed quickly and professionally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians professionally and swiftly mounted my TV and connected my devices. It left me impressed and satisfied. I'd definitely rehire them.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
You guys are it professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not work the price of $200 for a job that I could of done
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Flat TV installment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that came were excellent the job looks great
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geeks mounted my tv, sound bar, and 2 shelf unit. They got me set up with my Apple TV. No complaints.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service a lot of knowledge and friendly persons
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great job guys they know there stuff thank you very much .
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent assistant me for all are needs.Answered all questions
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional, very helpful I recommend that my friends use the geek squad
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friend
