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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 923 Showing 18,441-18,460 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt and work quickly and efficiently. Everything is working well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were friendy, professional, knowledgeable, timely and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install was provided during the sale for the Hisense 100" U76. Highly recommend it, as the TV is a monster, and the GS have the experience and expertise to make it easier on you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are really friendly and get the job done fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, and were fast and helpful on start up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed 5 big screen TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three techs arrived on schedule and on time. They installed 5 TV mounts and hung 5 Big screen TVs. They adjusted each TV and cleaned up in each room prior to departure. They also removed all the empty boxes and packaging. Great guys great service and a very good tip was in order.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV and connected all my devices in no time. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good man!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan Book is a very nice and knowledgeable person. He is always on time, courteous and very polite! He has on a couple of occasions really exceed his knowledge on the product he came to fix and offered additional knowledge on another product! A very good representative for the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding installation! Very fast and professional crew that was in and out under an hour!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek vs Sub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience with Geek Squad has always been fantastic. It’s when they send a sub- contractor I begin to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From tilted to not tilted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in they were very professional, explained to my husband everything they were doing and how to fix the problem in the future if we should encounter it again. Gave us some insight on how to maneuver our t.v. easier and how to set it so it wont tilt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman’s mounted the tv and connected it to my devices quickly and without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job on installing mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guy who installed the mount and Vizio TV did an outstanding job. He was so quick and efficient. The mount was securely mounted to the studs on the wall, and the TV itself onto the adjustable mount. He setup the TV and scanned all the channels in, and showed me how to use the TV for free movies, etc, and local channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was very nice and did a good job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was a nice guy and hooked up the tv in no time at all. Good job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful people who helped us set up our 85 inch TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great. I would use them again. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in and mounted the tv, they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epic quality and clarity on every level. Total game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team! Thanks a lot!!! The job was done perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation in stone wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the TV installed in a stone wall. They were about to install it perfectly!! The crew was very knowledgeable about the installation and got it done even with the difficulty of installing in an uneven stone wall.

    I would recommend this to a friend