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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 926 Showing 18,501-18,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Fast and polite service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent and well worth it for peice of mind when handling a large TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected a center speaker to my Bose System and hung my TV! Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done Right!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired Best Buy to hang two tvs in my parents new home. In short, they did a fantastic job. They were very professional. They worked quick and clean. They did a top notch job hanging the tvs, hiding the hdmi cords, connecting the devices and programming the the remotes. They made sure everything worked before they left and answered all my questions. I couldn't have asked for a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job. Would definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Job Mike and Jon. Very professional gentlemen. I appreciate it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the difficulty of hooking up a bose surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unfortunately, my installation wasn't routine as i had a surround sound bose which wasn't compatible with 4k -hdmi. After several appointments the geek squad was able to diagnose the problem and I ordered a converter, The tech came shortly after it arrived and got the tv working perfectly. I'm a happy camper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hayden and his team were amazing. They performed all necessary tasks efficiently and made sure I got a good overview of operational elements. This was a great experience with extremely competent professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came right on time, answered all my questions & were very professional & helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our associate helped us quickly with what we asked for

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    On time and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% satisfied, I recommend. The technician was profesional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and was done fast with no issues Polite and nice guy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris did a awesome job and even after having a few problems with routing the wires through the stones was upbeat and so unbelievably professional . He was able to provide a longer HDMI cable and then return the unused mount for us and follow up with a text that afternoon with the price difference. Thank you for having him on your team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were very personable and helpful with our TV mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice for TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two pleasant and courteous technicians that installed our TV mount were very knowledgeable about what they were doing. The TV mount was for a new unit and we wanted the extension, rotation and tilt that is great to have. The USB flash drive and other plugs are easy to reach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed 3 TVs, quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted and techs were professional. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the end result of mounting the TV on the wall of our family room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV exactly where I requested. Happy with job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv & helped me to understand my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad at Best Buy comes with total tech membership for one year. We bought several items that all were delivered and set up without a glitch for the annual membership fee. A very good investment if you plan on multiple purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable technicians. Helped a lot with tv wall mount install

    I would recommend this to a friend