Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 930 Showing 18,581-18,600 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and installed everthing Perfectly!! Great job Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys we on time, efficient and professional. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only way to go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents hooked up TV mount and all connections only way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games came, did their job and were done in 30 mins flat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were a few issues with my set up but Best Buy came through. Very Satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Week squad installed my tv quickly

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well let's hope third time is the charm. I'm on my third Sony Bravia 75 UHD. Start up issues.Adam has been here each time to replace my TV's. He did a great job each time and explained the harmony remote. He was very patient with me learning how to use the new remote, soundbar and blue ray.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quick.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were onetime, did a good job and easy to schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 2 Televisions without and issues to my specifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqad Service Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already rated their service before,(right away), and we keep getting this email from yall to review their service! Nevertheless, their service was great, and they were thorough and helpful and polite. They could not have done anything better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sit back an relax

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I needed was to have the 65 inch HD TV that is on my wall mount replaced with my new 65 inch 4K TV. I also needed the previous TV placed on its stand for placement someplace else. Add in a few accessories and this was a task that called for more than one person. Enter the Geek Agents and it was just a case of answering some questions and then relaxing as the job was done to perfection in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and value. Better price than the home automation folks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of a 98 inch TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team of installers did an excellent job. The sent the wrong mount so when I received the correct one the installers came back in Finish the job and made sure everything was working correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job with my installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with my installation did clean nice neat job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from the geek squad were super knowledgeable and quick. Amazing service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful that did this option. Saved countless hours. Looks great how they mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and personable, and did an excellent job no much no fuss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came to install the tv and programmed ir. Explained how To use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were really professional and mounted my TV quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was efficient and helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staff did a great job installing my new television on the wall and adjusted all the settings for me. They were very efficient and also very helpful. I couldn't have asked for a better installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Efficient and respectful in every way!!

    I would recommend this to a friend