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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 933 Showing 18,641-18,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    geek squad installed our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted tv and connected all our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV looks so much better on the wall with out. Any wires coming down. Erin, my Best Buy, technician, made the surroundsound sound so much richer than it ever has before! I am very excited to watch my television, even the news!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I was satisfied with Geek Squads service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a good job. One TV was mounted a little lower than we wanted. We are satisfied with the mounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional job. I am so lucky to have used them to hang my 75in tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job. The were very attentive to what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt & quality service and install. Care taken with product & home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers knew their stuff. Quick, clean and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv is mounted great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv being mounted to the wall instead of being on floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional at what they do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers are very friendly and clean up well without leaving a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount & setup 65” OLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent, neat & quick at a very fair price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have Best Buy do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Careful and considerate. Everything works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was mounted and set up quickly with allowing time for questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did a great job on the tv install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the only place to get your tv mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up to have my tv mounted was an easy process. They did a great job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Inconsistent service and lack of response.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast and furious and the geeks seemed in too much of a hurry to adequately answer our questions and test the equipment for quality of output. The sound bar was found afterwards to create echos and not be fully synchronized with the TV and thus required a second trip for its removal. The original hookup required a 16 foot HDML cable for hookup and the Geek only had a 24 foot cable onboard and thus its installation not only cost me extra money but left me with a pile of extra cable to add to the mess alongside my printer stand! To top it off we called three times after the install to ask questions and get things straight and received 0 responses, requiring us to go to the store and demand satisfaction.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking the time to share your thoughts with us. Having a new home theater system installed is very exciting indeed. Have complications during the completion of the service is not, especially if you can't get the support you need. We apologize for your having to go to lengths to get the answers you needed.

  • Rated 5 out of 5 stars

    Mounting TV in Commercial Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. Accurate. Properly Plaved. Timely Installment. Looks Perfect. Thank You.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice people and they had my TV mounted in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless and fast wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service techs were very polite, professional, and knowledgeable. They did a seamless and fast job installing our very large 70" tv. They talked me through the best location to mount the tv. They cleaned up after themselves and showed me how to find various settings and apps on the tv before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, professional, fast! Great job on the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the television, answered my questions. Very polite and efficient

    I would recommend this to a friend