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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 935 Showing 18,681-18,700 of 38,693 reviews
  • Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid tv mount. It’s holding up and is easily adjustable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sualled install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast and respectful with there work thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. 2nd time they mounted a TV for me an didn't disappoint. Quick work and always mount it perfectly and evenly. I will use them to mount all of my TVs in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't thank the Geek Squad enough for perfect installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to install and has a good tilt system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job getting all my cables behind the wall &

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents insralled in-wall kit and connected my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew showed up on time, mounted my 75" set, made sure everything was working properly and then removed my old set. I thought the two men were exceptionally helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad. Extremely knowledgeable and helpful. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive like everything else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, fast, quick and EXPENSIVE. AMERICA, land of the free

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Subcontractors are horrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s start off by them not having the mount when they came. That was Best Buy’s agents fault. The two guys looked like they wanted to leave before they got there, eyes were red. Second round of installers johnathan and Keith were amazing, yet the product was defective. Round 3, I get one guy that first came out not two people for an 85 inch tv wall mount. Tell me how that adds up. It was a nightmare, I spent so much money with Best Buy and I just wanted my tv mounted. I spent maybe 5 hours contacting Best Buy. Rescheduling,rescheduling, they would cancel every other time. Was a disaster. Also a couple days after the install the tv went on sale and I asked for a price match, they told me no because it was purchased in September. Even though it was installed right before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great job Bestbuy you guys did a awesome Job and very quick and fast and after the installation even helped me set up my apps and helped me work my remotes properly and both guys were awesome James & David Love my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been efficient and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very good at installing the bracket

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount work out just fine for the size of tv we purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices and explained all the functions of my tv. They were neat and tidy in their work and very pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed the tv in about an hour. They were on time and very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We thought we could do it ourselves (ha!)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I thought we could replace our TV that is mounted over the fireplace by ourselves. NOT! The old TV was way too heavy and the new TV was way to expensive for us to drop one or the other or get hurt in the process. So thankful for the professional installers from Geek Squad. Courteous. Professional. Meticulous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joyful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped me set up my tv how I prefer it. This tv mountain is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done quickly and easily -- these guys are good !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed quickly and with an issue above my fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers exceeded my expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installers were outstanding. They knew what they were doing and helped me with other ideas for my 2nd room. They redeemed Best Buy’s terrible customer service experience when setting up my services. 3 calls, over 2 hours per call. Hard to overcome the language barrier over the phone.

    I would recommend this to a friend