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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 936 Showing 18,701-18,720 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the new TV to the wall and set the TV, sound bar and remotes. They did an awesome job. Even though I was at work at the time, they kept me updated to the needs to complete the task. My husband thoroughly enjoyed the two gentlemen who came to our home. We love the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my television and everything worked as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done well, they were quickly and they cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up stand & Mounted TV satisfactorily. Seems secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job they were in and out within an hour for all 3 TV s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There installing was perfect and the guys were professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the professionalism and how prompt the delivery too place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv mount for normal viewing. No regrets and great install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents efficiently remounted our tv on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an excellent job installing in wall power kits, mounting my tvs, and connecting them to all devices. They anticipated items that might be needed and had them on the truck just in case. I purchased the wrong HDMI cables and needed an additional in wall power kit. Lucky for me they had these items on the truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team that came out to install were amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cleaned up after themselves installed the tv mount and we love our new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVs mounted professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work done by Best Buy team. Recommends to anyone who needs this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moody

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional knowledgeable pleasant and caring thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and courteous. After the installation and set up of my new TV. They cleaned the area very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working great & easy to install with my TV. Looks like I got the good product from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV on my Lanai

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was excellent, very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was nice and got the job done but I was always afraid he was going to step on my TV which was laying flat on the floor. He did not find out what I needed I had to ask for it to be plugged in and connected to antenna with how much I paid for mounting a TV that would’ve been nice. I’ve had other guys after done with the TV asked me if I needed to have anything done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Liked Geek squad service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv based on our interest and also guided us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hookup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and Surround Sound hooked up quickly and explained in an easy manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with set up and install. Always use Geek Squad for all my installs

    I would recommend this to a friend