Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 938 Showing 18,741-18,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    A great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was on time and very courteous. He knew what to do and was very efficient. He also programed my remote and explained the functions of the new TV. I am very pleased with the TV and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. They were very helpful and courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend the Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, professional, friendly and COVID safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST OF THE BEST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did an excellent job of reinstalling a 55" Samsung Flat screen TV. Took him less than 30 minutes to complete the job but then he spent 20 minutes with me explaining the features of the TV and how use the remote correctly. Top notch service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible service, you know when they are coming so you can plan your day around them, they are careful and thoughtful about the placement of your TV and bend over backwards to accomodate you to the best of their ability, fantastic crew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They worked in a neat and fast manner.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked right and they explained how things worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loyal customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent showed up on time installed my TV hooked up all the accessories cleaned up very professional and helpful..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad tv mount!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! They were in and out in no time! Great price on the mount, quick set up and thorough explanation of tv. Would definitely use again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did it again. Another fantastic job by the geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted my tv showed me how to set up tv with the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful job.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad did a wonderful job installing my tv and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer 1st Technicians

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation team was great. They help me save money as I brought the wrong products for I wanted done. Thankful the technicians had items on their truck for my to use and their mounts were even cheaper than my original purchase. The technicians could have just installed what I brought but they went the extra mile so I didn't over pay for products. I'd definitely use geek squad services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install RV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right on time and only took about 1 hour to complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV literally looks like you're looking in a window, it is so clear. Really great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curteous and quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were in and out quickly and very nice people. They were also early!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hung my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Respectfully, professional jobs and quick! Great customer service as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs do great work!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installers mounted our tv and connected all the cords through rhe back. This was our 2nd tv we had mounted. Also had our Soundbar mounted to the bottom of the tv. Looks so much better then having everything on our dresser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did it (eventually)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial crew did not do the install and had a raft of excuses why they couldn’t mount onto metal studs. But second crew was great. Very professional. It was done right with no mess or fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a warranty return and paid for the new tv to be mounted. The first time they came, they didn't have the replacement tv because they thought they were coming to service the old one. We had to get a new appointment which took a little longer. Once they had that straightened out, the installation went very well. It was quick and a very good and thorough job.

    I would recommend this to a friend