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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 945 Showing 18,881-18,900 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so helpful, fast, and great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician very knowledgeable and helpful. He was efficient and listened to our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted our TV very quickly. They did a great job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed in the communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company was great but no one mentioned to me that we had to supply the mounting bracket. For the cost, I thought it would have been included. I received multiple for.s of communication on how to prep for the installation and NEVER did it say to have a mount ready. Had to reschedule after they arrived so that I could purchase a mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was prompt, courteous and professional. The TV was up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job installing and setting up TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job setting everything up on the wall. Great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have setup tvs with other companies and I will never do so again! Best Buy’s people are so skilled and qualified. Only took them 30 minutes and they made sure my husband and I were okay with the location. Incredible to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job, on time, very professional, well organized .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in early and got the job done quickly. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to watch the movie on my Tv.i didn’t get any better time to watch the movie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guest house mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek installed and setup quickly and no mess at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done a great job both guys we truly thank them both. They were very respectful an ran through the tv devices with my husband love it, love it an I will recommend Best Buy to anyone you get your money worth an some thanks from the HINTON’S

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV replacement for same model TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great smart tv. Hope this one does not go belly up after a few years like my last one. It last about 4 years and developed a white circle on the middle of the screen. Had to get a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good service. They hung up my televisions and hooked them up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowledgeable and courteous. Work done efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hugo and Israel are the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugo and Israel deliver concierge service. They are punctual, knowledgeable, efficient, and also kind and friendly. Could not be more pleased with the entire delivery and setup process. Also, Jeremiah, their supervisor, is the BOMB and I appreciated all of his assistance with my scheduling also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys were very knowledgeable and Quick! I thought I would need an Antenna Boost but the Technician showed me my antenna came with a Boost. He also Explain where to connect my Sound Bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy setup team was thorough and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great skills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very knowledgeable of the product and very precise in mounting it.

    I would recommend this to a friend