Customer Ratings & Reviews

51" and Larger Basic TV Mounting

SKU:: 5948510

User rating, 4.6 out of 5 stars with 38648 reviews.

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Customer reviews

Value
Rating 4.4 out of 5 stars
Quality
Rating 4.6 out of 5 stars
Ease of Use
Rating 4.5 out of 5 stars

92%

would recommend
to a friend

Show only Verified Purchases

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 95 Showing 1,881-1,900 of 38,649 reviews

Rated 1 out of 5 stars
Poor job by the geek squad.
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Posted 2 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very poor service. Put control box on with tape. When I ask if that would hold . I was told yes it holds up to 250 lbs. well control box fell off 45 mins after they left.
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Charged but did not install
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Posted 2 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Charged fee of $129 for mounting. Did not mount new one used my old mounting. Tried 4 times unsuccessfully to get charge removed.
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Ernie
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Posted 6 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
He did a great job but the thing I had to clean all the dust after all
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
- Brand response from GeekSquadSupport
  Posted 6 years ago.
  We appreciate you taking the time to provide that feedback on your recent mounting service. We never intend to leave a mess behind, and can understand how you felt when you saw that dust. We’re sorry apologize for the inconvenience that this caused you. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Requesting professional mounting!
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Posted 3 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not happy with tv mounting. Placement was not where I asked, not centered on wall. The soundbar was left hanging crooked and not centered and flush with tv. Trash was left on floor and I had to clean myself.
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Quality of install varies
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Posted 4 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Installers needed to install 2 TVs, one looks fine, the other had 9 holes in the wall, after 1.5 hours with only 2 screws holding onto anything. Another contracted installer installed it correctly in about 15 minutes.
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friend
Rated 1 out of 5 stars
My disappointment
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Posted 3 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They messed up my wall. The person was not ready to perform the job. Everything is uneven and now they need to patch my wall.I spent 3k and now I have to wait 2 weeks to someone come and fix this mess.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Tv was installed crooked and not on center of the
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Posted 3 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents did not mount this tv on the middle of the wall as I instructed. I have two windows and wanted it in the middle. Furthermore, it is not level with the floor.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Wrong tv mounting
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Posted 3 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV was installed in the bedroom above the closet so if your not laying in the bed directly in front of the tv you can’t watch it. If your sitting on the sofa you can’t watch the tv.
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Sucky geek squat service
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Posted 3 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I never got my TV installed I had to do everything by myself it is so pointless to pay for geek squad if the people or the employees they are going to show up don’t do anything
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Bad Wiring job
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Posted 3 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a very difficult time getting TV & Sound Bar mounted. I had first guy install TV but didn’t place wires behind walls. I had to get a second rep come and correct the issue.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Rated 1 out of 5 stars
Property Damage
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Posted 2 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Damaged wall. Bolt is sideways in wall. Concerned TV and mount will fall off wall
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend
Rated 1 out of 5 stars
UNEVEN MOUNT JOB
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Posted 3 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Asked tech to mount at least 3" below AC vent and be sure mount high enough to cover the niche in wall. The upperleft cornerof TV hangs low. Gap shows. See photos
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend
Rated 1 out of 5 stars
N/A
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Posted 2 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wish TV was up a little higher, I would wish to get the height adjusted just a bit since I paid so much for this job
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend
Rated 1 out of 5 stars
TV Mounting
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Posted 5 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They installed the power outlet crooked. I will have to pay to get it repaired.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend
- Brand response from GeekSquadSupport
  Posted 5 years ago.
  We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Never again
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Posted 2 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Garbage never showed up and looked at my TV to say there was a problem
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friend
Rated 1 out of 5 stars
No work preformed
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Posted 4 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They would not mount my tv because it was to difficult I can’t believe I paid for this and they lazy fools don’t do anything.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend
Rated 1 out of 5 stars
They dropped my TV
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Posted 2 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The two guys dropped my TV, and I spent $8,000 on it. Did not even apologize
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not good service
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Posted 5 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They mounted my tv without washers and a screw was not fully screwed in. They put a sound bar mount that should have been on the tv on the wall. And it wasn’t even centered. Bad service.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend
- Brand response from GeekSquadSupport
  Posted 5 years ago.
  We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Shoddy install
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Posted 3 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The installer did not pull the wires thru the wall Did not install the sound bar I believe the TV is crooked on the mount I am not pleased
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Ms
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Posted 2 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents drilled 4 hold thru the wall I am still waiting for results from the claim
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friend