Customer Ratings & Reviews

51" and Larger Basic TV Mounting

SKU:: 5948510

User rating, 4.6 out of 5 stars with 38648 reviews.

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Customer reviews

Value
Rating 4.4 out of 5 stars
Quality
Rating 4.6 out of 5 stars
Ease of Use
Rating 4.5 out of 5 stars

92%

would recommend
to a friend

Show only Verified Purchases

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 96 Showing 1,901-1,920 of 38,649 reviews

Rated 1 out of 5 stars
Cracked Installation
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Posted 3 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The service was good and friendly! I am now worried because the wall around the fixture started to crack. Ill have to get it checked and fixed.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend
Rated 1 out of 5 stars
Never mounted
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Posted 3 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tv never was mounted was supposed to be mounted March 7th it’s now may 27th tv currently sitting on dresser waiting to be mounted.
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Bad installment
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Posted 3 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Theres big chunk of plaster that came off my wall when they installed cord cover. Someone needs to be responsible for this
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Very unprofessional job
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Posted 2 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very unprofessional job. I ended up finishing the install myself.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Paid $250 + $100 (over the fireplace) for this!!!
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Posted 3 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Multiple holes drilled (12) but only 4 were used, then coved them up with the TV and left!
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not happy
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Posted 4 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The tv is crooked and higher than I wanted. Geek Squad has been impossible to get ahold of.
This review is from Basic TV Mounting - 55" and Smaller
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Fixed a simple adjustment for 200 and some dollars
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Posted 4 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They didn’t have to do much. Adjust what was already hung and this guy didn’t hide the cables like the last guy from geek squad
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Dissatisfied
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Posted 3 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Left job unfinished and tricked me into giving him 5-star review on satisfaction survey
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not worth the price
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Posted 6 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Recently purchased tv wanted professionally mounted when he arrived didn’t have the plastic pieces need to mount tv properly mounted with tv offset not flush tv slanted
This review is from Basic TV Mounting - 55" and Smaller
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Messed everything up. Need refund.
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Posted 5 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Horrible set up. Wires everywhere. Did it completely wrong. Third party tech showed up and messed up everything. Could have done it better myself.
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friend
- Brand response from GeekSquadSupport
  Posted 5 years ago.
  Thanks for uploading your review. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Horrible installation!
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Posted 4 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The company they used to install my television actually installed my tv crooked on the wall. How can this be fixed now?
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend
Rated 5 out of 5 stars
David and Andreas
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Posted 4 months ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
David and Andreas were excellent technicians and installers. Neat and left the house clean. They explained what they were doing and made suggestions about switching to a sound bar instead of using our existing speaker system Andreas helped me with the remote control. I would highly recommend both men for being knowledgeable and helpful throughout the installation.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Rated 1 out of 5 stars
Damaged
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Posted 4 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Did not mount my tv. Cause damage instead and walk off saying in there report that I canceled
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Geek squad reported 2 screws missing and left
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Posted 3 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Service is not completed and the TV still is lying in my living room
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Damaged TV
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Posted 4 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I don't know what happened but I juat noticed my TV is damaged on the bottom.
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Geek Squad installed my TV mount wrong.
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Posted 3 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV is falling off the wall. I am very disappointed and frustrated.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Geek squad phone supervisor was very rude
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Posted 4 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Never mounted or install any of my devices. A month gone by still waiting
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not good
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Posted 6 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not good. They put it on the wall and that’s it. Did not hide wires. I could of done what they did. Waste of money
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friend
- Brand response from GeekSquadSupport
  Posted 6 years ago.
  Thank you for taking a moment to share your experience with us. Certainly not having the service completed to your satisfaction is upsetting to say the very least and we apologize for our having disappointed you. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Yikes
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Posted 3 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy sub contractor not so good. Holes and no tv on wall
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend
Rated 1 out of 5 stars
What mess of wires!
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Posted 5 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the tv but they didn’t take the time to take care of the wire mess, not happy at all with that part.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend
- Brand response from GeekSquadSupport
  Posted 5 years ago.
  Hi there. Thank you for taking time to bring this to our attention. I apologize for the poor experience you had with this install. In my opinion, the cord management is very important to a great looking setup. So I understand the frustration you may have. We hope that you will give us a chance to make it right. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 so we can take care of you.