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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 966 Showing 19,301-19,320 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents had the product available and installed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents showed up on time, very professional, and stayed with me until I was comfortable using the remotes, etc. If possible, try and have the Geek Squad themselves come out instead of a third-party vendor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very acknowledgeable and worked quickly installing the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient and definitely knew what they were doing. All we had to do was show where wanted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Showed up early and finished the work fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took only minutes to have my tv mounted and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to my house were amazing, quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and free service with Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free Service we recieved with our Total Tech - best service from Best Buy. We got our new TV connected and mounted for free, the Best Buy technician was very competent and provided us with very useful details about our new TV. He did a perfect job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installatiom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, polite and efficient. A bit expensive though

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well spent money having Geek Squad install and maintain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. Even set it up with my av receiver and my fire stick. Couldn’t be happier. Thanks, Mike

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great instsaller, extremely knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing our wall mount and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mount for my 65 inch television and it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Fast and easy and did their job right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was amazing. Garrick and Adrienne were very friendly, knowledgeable, and respectful. I appreciate the time they took to install and mourn my television properly. I know they were just doing their job but they went above and beyond with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did good work. They were professional, timely and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a Great job on the install! Will use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job hanging the wall mount and connecting tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in moved a TV, installed the new TV, did the setup, etc., Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and thorough in installing the TV and connecting it to our other devices. They were also very patient in explaining how to use the remote and settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Hung my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tvs efficiently and professionally.

    I would recommend this to a friend