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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 967 Showing 19,321-19,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we had this done. TV is safe in the room where the boys rough house.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a text the service men would arrive at 2:05 pm. They showed up at 12:30pm. We were not ready for them and they came back at 1:30pm. The tv mount was put up ok but after they left the tv did not work properly. Apparently the wiring was hooked up wrong. I reconnected the wiring to get it to work properly. Not worth the $250 they charged. Best Buy is not what they used to be.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    70" Vizio takes a dump after three years of service, backlighting started going out in November finally died beginning of Febuary. Bought a new LG 70" had geek squad install on a high mounting bracket they had originally installed when I purchased the Vizio from Best Buy. Quick work very professional. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an amazing wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best installation ever! I wish I hadn’t waited so long to do this . Putting my TV on the wall has given me so much more usable space in my home office. Courteous and cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and very professional!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! The delivery service arrived on the dot. I’m impressed with how fast they were and they listened to my instructions. Got it right and even had a spare HDMI cable for me to ourchase because my cable was too short.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was fast and accurate. We aslo would like to compliment Wesley who came to help us with our sound needs. He is from the West Valley. He is bright, able to communicate well, professional and very supportive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did excellent service. Actually came a day earlier than scheduled. They practiced Covid safety. We’re very professional and polite. Had my 75” tv wall mounted in less than an hour. Went thru setups and had everything going. Even gave me a quick rundown how to wall mount my Bose Soundbar. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and quick work but well done. Employee was very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered and installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and did a great job hanging my tv and explaining everything. They were professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good in the end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st TV delivered was installed but didn't power up. Geek squad tech uninstalled / returned the defective TV and quickly schedule a 2nd delivery & install 4 days later. All good now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Class

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys got it done in record time in a professional manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we choose this service to install new tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    choose the premium mounting and service for 1 year. was the best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful and new there stuff. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy mounted tv on the wall and I was completely pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guys that did our install were amazing. Just wear shoe covers next time...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Precised and Quality Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were very professional. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install and training. Picked up their mess and we didn't need to do anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOUNTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in and mounted the TV in the requested area perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service team was great and did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv on the wall. The gentlemen that came did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job. The only issue is that the poor guy had no idea what size tv he was mounting and two techs schools have been sent. Had my husband not been home it would not have been done. I know when the appt was scheduled I told them it was an 80” tv. Too big for one person to safely mount.

    I would recommend this to a friend