Customer Ratings & Reviews

Gentleman from Geek Squad calls me to tell me they are short people since his helper is in the hospital. A woman shows up (clearly not who I spoke to) to mount a 50 inch TV. They are supposed to guide and recommend TV height (they are the experts) and this was premium installation. The cable and electric is integrated into the wall for wall mountings. They mounted it much too high, with wires hanging. Disappointed for $200 and customer service hasn’t gotten back to me. BEWARE!

Guys did a great job. Quick and easy. Cleaned up trash and vacuumed up dust

The mounting by the Geek squad was a 5, but getting the tv and the customer service, ie Best Buy representatives are a 0. The worst service I have ever had in any kind of deal.

The mounted the wall bracket and TV professionally.

The geek squad was very knowledgeable, courteous and efficient

The agent that was sent out had a ride along The TV was mounted quickly, but not in the center of the space that it was supposed to fit in. I feel I should have asked me if I wanted closer to the left or to the right. And you did not connect any of my devices.I connected them

The agents did an excellent job in mounting this TV.

They came, they hung, they cleaned up, they left. Well hung. Well done.

Geek squad always on time and always a professional job done!

Love the way my house looks with the television hung up.

Looked at problem of getting audio from PC to bluetooth receiver that was not getting an adequate signal for uninterrupted sound. Recommended Sonos device and coming back to install. Kenny was knowledgeable, considered and discussed alternative solutions and recommended utilizing my WiFi network to connect the two devices.

The geek squad had the tv mounted on the wall in no time and ready to watch

Mounting looks good but the technicians did not clean up wall shavings or dispose of empty boxes.

the TV was mounted quickly and professionally. We had no issues.

Best customer service that I have experienced!! The agent was prompt and mounted my TV and reduced the number of remote controls I was using from 3 to 1.

Work was done well, kept clean, nice & quick. Was a little late getting to me, thus the 1 star deduction.

They did an overall great job, that had to call two guys due to the tv size which ate up the day but overall great.

We had installed a 75" Sony Bravia TV on the wall with the wires put into the wall. The two guys that came were very professional and quick. Did a Great job, cleaned and sweep up any mess. They couldn't have been more helpful and explained how everything worked. Well worth it!

I love this tv. It has a nice clear picture. Nice for our family room.

Arrived on time knew exactly what to do and efficiently mounted TV to wall and accomplished the initial set up