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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 972 Showing 19,421-19,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very professional and good communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad that I purchased this service vs trying to install TV mounts myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect way to hide the wires.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew were professional and really know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience. Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was superb. Did an awesome job. Everything went perfect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installation tech didnt show up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had delivery plus installation for LG TV, scheduled for 7:30am to 11:30am. but unfortunately delvery guy didnt show up , I was waiting home all day. despite multiple calls I didnt get any assitance, I took off from work to stay home for this delivery. I was so excited for new TV, but Geek squad delivery team ruined it. Now they are saying me to reschedule it and wait for another two weeks as they dont have any appointments available. Dont use this service if you can pickup and setup this by yourself. Its so much painful. Amazon delivery is much better and always on time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional and cleaned up after installation of tv's and shelf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Service guys were great! Fast install and very friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soooooo quick!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great! They were so quick! And they cleaned up everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy with have pros mount my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was grateful to have this service when I saw the amount of work and precision of the Geek Squad technicians when they mount my new 85 inch TV. Its great to have someone else liable with your big TV purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted all my TVs (7) and was very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great instal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Did a Great Job Installing my tv...Very Good Knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is an awesome size for the size of my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs that swapped out my outside tv and soundbar were very professional. Did a great job. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent. He set up my TV and got me hooked up o ATT Uverse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This worked perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only took the Geek squad 10 minutes and my new TV was mounted. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sebastian and partner did a fantastic job thank you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony believer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Per usual, the Geek Squad has never disappointed. The guys were professional, courteous and did a great job installing my new big screen. Shout out to Robert and Codey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adan was very professional and helpful!! I really like Best Buy’s quality of products and their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a outstanding job. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed wall mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick installation and also made sure it was level

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good job overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lone agent sent to wall-mount my 65" TV did his best, but had to seek my help to lift the TV in place. This was not his fault. He worked with the mount to get the TV in just the right place. He then showed me the various options and made certain the TV was set up correctly.

    I would recommend this to a friend